DocuSign CLM Reviews in March 2025: User Ratings, Pros & Cons

Great content management system

What do you like best? Easy to implement and very easy to train users on What do you dislike? Needs some tweaks to speed up adoption and make it a lite more friendly Recommendations to others considering the product: Professional support is great What problems are you solving with the product? What benefits have you realized? Contract and content management system

Spring Overview

What do you like best? Ability to scan, email, or upload docs into the system What do you dislike? Some of the elements to design a report are cumbersome What problems are you solving with the product? What benefits have you realized? Right now, archiving in one place and controlling expiration dates

Just In Implementation Phase Now

What do you like best? The overall sales process was smooth and easy. What do you dislike? Could have been a smoother transition between sales and implementation teams. We didn't feel like the proper expectations were set with the implementation team about where we were in firming up our internal process which lead to some heartburn. What problems are you solving with the product? What benefits have you realized? We are excited to get a better handle on tracking negotiations, ...

SpringCM Product Review

What do you like best? The best features for our company is the document storage and access availability. SpringCM offers a dynamic workflow process that is easy to follow and allows all users the ability to see where a pending document is at all times. It also helps that SpringCM works with other products such as DocuSign and Salesforce. Spring has helped make life easier when working in SalesForce. What do you dislike? I have very minimal dislikes of the software. I would like a ...

Effectively provides us with a platform for all of our contracts to effectively & proactively manage

What do you like best? Feeling organized of what we have in place and the terms we have with all of our clients, can be simply pulled with a report, helping us to stay on top of expiration dates, discounts provided, mutual terms etc. What do you dislike? The email is not via Outlook, or user friendly; it's only in text, which is not helpful for us. What problems are you solving with the product? What benefits have you realized? SpringCM has provided us with a cloud source for ...

Director, Operations

What do you like best? SpringCM has a team of most knowledgeable folks about the product they are trying to introduce. What do you dislike? I think they are outgrowing themselves, as implementation and kick off do take quite a bit of time. To be fair though, they do provide you with some information to go over, but for a while you are on your own, learning about the product. Better kick off strategy, that is what they need. Recommendations to others considering the product: ...

Simple, Responsive, and Available Across Mobile Platforms

What do you like best? I really like the fact that SpringCM has a robust app that allows for easy movement of documents to and from mobile devices to the SpringCM app. I can review and save documents I access on my mobile devices in a flash! What do you dislike? Workflows and security roles can be a bit tough to implement and manage. Also the reporting function that allows us to track and manage various user licenses could use some work. What problems are you solving with the ...

Very good scoping and initial roll-out conversations

What do you like best? The power of the system to automate the entire contract process amngst multiple stakeholders. What do you dislike? Nothing yet! We haven't gone live so no complaints What problems are you solving with the product? What benefits have you realized? Contract / proposal auto-generation to ease the time on Sales and Sales Ops team. Tracking contract status and improving ownership and accountability amongst the team. Having the sales guys living in SFDC, without ...

Easy to use and nice interface

What do you like best? Interface inviting to users & history feature What do you dislike? Difficulty to develop changes for doc generation What problems are you solving with the product? What benefits have you realized? Workflow through multiple teams is much easier with SpringCM, and the ability to see the history of a document and post comments on the contract is super helpful in providing transparency for our team. The SpringCM support team has also been extremely helpful ...

SpringCM Review

What do you like best? Produce is amazing & the customer service great. What do you dislike? Nothing yet. We are just starting our implementation. Recommendations to others considering the product: Highly recommended. What problems are you solving with the product? What benefits have you realized? Contract Management. Benefits are TBD as we are just starting our project.