DocuSign CLM Reviews in March 2025: User Ratings, Pros & Cons

Best solution

What do you like best? Ease of use and scalability. It has a short learning curve for new users, but a great deal of capability for power users. What do you dislike? Some third parties still challenge the use of esignatures. Recommendations to others considering the product: Look at SpringCM before considering a large upfront investment in other systems. What problems are you solving with the product? What benefits have you realized? We needed to tie in 19 businesses to a ...

Great document management tool

What do you like best? I love the versioning of documents so you don't have to have hundreds of files called "XXX - V1.doc" and "XXX - V2 - MD edits.doc" or "XXX - V3 - MD edits - FINAL". <---annoying. SpringCM allows teams to share documents via links to their platform (so you never have to send another attachment via email) and understand what the latest version of that document is. There are a lot of other features, like workflow, but this is what I found the most useful to me. ...

SpringCM is unmatched contract management platform

What do you like best? I build SpringCM solutions for a living. SoO, what I like best is from an administrator's point of view. I like building Workflows best. What do you dislike? Customer's sometimes have a difficult time maintaining a solution longterm after the initial implementation project. Recommendations to others considering the product: SpringCM is the absolute best Contract Management solution What problems are you solving with the product? What benefits have you ...

Medicore Online File Storage

What do you like best? SpringCM allows multiple users to share and edit documents online. Documents can be viewed or edited without the need to download them to your desktop or laptop. This helps to avoid having multiple versions of the same file and also avoids having to overload your computer with downloads. The search engine is also fairly good, and I am usually able to locate the document I am looking for with the advanced search tool. What do you dislike? Though it serves its ...

Helpful with lots of "but"s

What do you like best? SpringCM has great search functionality and they have done a lot with UI lately. What do you dislike? When I am explaining SprignCM to people I am constantly saying "but" you can click here to do this BUT it doesn't do x, you have to click over here to do x but then it doesn't do y (when x and y make sense to be together). What problems are you solving with the product? What benefits have you realized? Contract workflow management and creation.

Spring SM for Contract Managment for Cloud Based Company

What do you like best? I like the ease of start up as well as set up with implementation. We are currently using it with SFDC. What do you dislike? Logging in outside of SFDC can sometimes warrant a pain, but as long as utilizing through your software, the views seem to be seamless and easily navigated. What problems are you solving with the product? What benefits have you realized? We have a central location for access, along with docusign, we no longer have the need to utilize ...

Sufficient Program, Terrible Implementation and Customer Service

What do you like best? Easy interface for basic users. Linked with Salesforce. The call in help line was ok - not instant but pretty fast but that is just for basic user questions. What do you dislike? 1. The program would often breakdown communication between Salesforce and SpringCM, not filling in the template fields as needed or at all. It dropped information regularly. We never got a fix. 2. The workflow is limited. Our work orders/contracts have many variables for approvers and ...

Great

What do you like best? The best thing i like is that it can be easily integrated with Salesforce.We can store data in Salesforce and generate Contracts through spring CM saving the cost. What do you dislike? The documentation should be a bit simple.Also currently the documentation is very less which makes it difficult to use functionality .It also has sometimes Syncing issues when connected with Salesforce . It takes sometimes 30 minutes to sync a user of Salesforce with SpringCM. ...

Clunky, Cumbersome, Error-Prone

What do you like best? The workflow tool is powerful and can do some pretty cool and advanced things. Attributes give incredible flexibility in organizing documents, syncing with Salesforce or other systems. What do you dislike? The interface is dated and inconsistent. Icons are the opposite of intuitive, the sync application is buggy and error-laden with conflict resolution a constant, painful fact of life. Security is immature without the ability to allow users to administer user ...

So easy to locate what i need

What do you like best? We never had a centralized area in which we could link with marketing documents. SpringCM allows us to see contracts updates across deskop and mobile What do you dislike? The interface can be alittle much via a mobile device but it is improving. Not to much bad to say when you went from nothing to Spring CM What problems are you solving with the product? What benefits have you realized? Centralized communication and updates! KEY