DocuSign CLM Reviews in March 2025: User Ratings, Pros & Cons

SpringCM implemented within Salesforce

What do you like best? SpringCM has increased our efficiency and utilization across disciplines. We have been able to take our Salesforce CRM usage from opportunity through e-contract through project delivery, largely due to the content management provided by SpringCM. Well worth the investment! What do you dislike? We had a little trouble with the default folder structure at first, but that has now been resolved. What problems are you solving with the product? What benefits have ...

User friendly, allows for rapid deployment of contract document solutions - with great support!

What do you like best? Clean user interface, straight forward and rapid ability to support my business units needs. What do you dislike? Little limitations -- dashboards should allow users to 'manage work' from the view, some limitations to customize but nothing that hinders business. What problems are you solving with the product? What benefits have you realized? Central storage of various types of contracts, creating repository for requests -- rather than having requests from ...

SpringCM in Higher Ed

What do you like best? SpringCM has proven very useful for developing workflows that integrate with our Salesforce instance. What do you dislike? We have had some difficulties with Business Sync when users move files or directories. What problems are you solving with the product? What benefits have you realized? We have leveraged SpringCM as a central location for files that are used between various users and departments.

SpringCM - the ultimate cloud-based content tool

What do you like best? Ease of use. Customer support. Partner support. What do you dislike? Some of the more advanced features are not as easy to implement as we'd like. You have to be a developer to do some of the more advanced things. That's a very minor criticism. Recommendations to others considering the product: Try it! It is as easy as any other cloud-based DMS. What problems are you solving with the product? What benefits have you realized? Managing internal and ...

Content Management at a whole new level that is Smart, Efficient, Affordable yet Immensly Capable!

What do you like best? The ability to acquire, view, share, and workflow process all media, not just documents, PDF's or Tiff's. We can deploy the solution rapidly and our clients begin to experience success without ordering hardware, seeing boxes, setting up servers, etc. What do you dislike? The capabilities of the workflow solution are great but the interface lacks the ease and intuitiveness that I have seen in competing products. We have learned to make it work, and we understand ...

Easy, Intuitive - a Winning Solution

What do you like best? The user interface is so intuitive making it easy to train and realize quick adoption. The true integration with SalesForce is a huge plus. I have used/administered this system for over 3 years at two different companies and recommend it to anyone seeking a content management solution. The edit functions are awesome making it easy for document sharing/collaboration. What do you dislike? The main thing that I dislike is that I didn't know about it sooner! ...

Easy Salesforce Integration - Efficient Support from the technical team.

What do you like best? The user interface, the folder structure, the preview and the SSO (Salesforce) What do you dislike? Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked at. The Chatter Post is useless. Recommendations to others considering the product: My feedback is based ...

Powerful Document Management

What do you like best? The ease of uploading, storing, referencing and previewing documents from within SalesForce.com What do you dislike? Custom styling was a little tricky to implement What problems are you solving with the product? What benefits have you realized? Needed to store large document volumes and provide a document viewer

Very Good Product

What do you like best? The integration capability with SF.com and how it handles documents, hierarchy, roles and security much better than the out of the box salesforce functionality. What do you dislike? At this time no real cons for us so far. What problems are you solving with the product? What benefits have you realized? It empowers are reps and gives them the capabilities to have all the document information at their finger tips, where previously shared drives and ...