DocuSign CLM Reviews in March 2025: User Ratings, Pros & Cons

Both SpringCM's product and customer service are top notch.

What do you like best? The follow-up with account managers as well as being able to access video training modules after you're with implementation. Shows they really want you to succeed. What do you dislike? There were some meetings where the salesperson/account manager didn't know who we were and repeated meetings/info even though we had already "met." Maybe keeping better notes and checking that info before meetings would be beneficial to make it feel more personalized. ...

SpringCM is easy to use and is intuitive.

What do you like best? The ease of use and the versatility. I am able to locate my contracts within seconds. What do you dislike? The inability to run reports by upcoming dates. For instances, I am unable to plug in a date range and have the system produce a report showing all upcoming expiration dates. What problems are you solving with the product? What benefits have you realized? We have one repository for all contracts. We are no longer operating under expired contracts.

Great product

What do you like best? It is easy to use. As soon as you open up the box, very easy to set up. I really like the document management feature. Not much skill is required. A novice user would easily be able to set this up. What do you dislike? I think things could be streamlined a bit more. It seems to take a little while to get to the features that you want to get to. Looking more at the interface would help. What problems are you solving with the product? What benefits have you ...

User Exp

What do you like best? easy of use, setup, and customization. We were up and running in a few days. What do you dislike? I don't like the way emails attachments are parsed out. What problems are you solving with the product? What benefits have you realized? Storing of credit card and ssu information

Spring CM Resume Module

What do you like best? Automated update requests and reminders for self-service users. Integration with MS Office for export. What do you dislike? The inability to easily reorder past work projects that have already been entered in a resume. Difficult configuration requirements. Setup should be more "out of the box," Also, the update process should be more wizard like (think Turbo Tax style). Recommendations to others considering the product: Be aware that the resume management ...

Excellent document management; great company

What do you like best? The best part is, it just works--full stop. Straight out of the box, the document management features of SpringCM are powerful. Even someone with basic admin skills can set it up. With additional skill resources, even more amazing things can be done. What do you dislike? The interface is somewhat dated and clunky. As powerful as the product is, I'd strongly suggest they devote more time to discovering the pinch points on how the interface functions. ...

Powerful tool, responsive company, improving performance consistently

What do you like best? Very flexible tool that integrates with Salesforce.com and is very flexible to meet the needs of any business What do you dislike? SpringCM is a young and growing company, and while they are responsive to performance issues, they have had unexpected performance issues that seem to result from their rapid growth. Some of the customizations available require specific skills that are hard to find for ongoing internal development. Recommendations to others ...

SpringCM is easy to use but a very powerful business tool.

What do you like best? Stria has been using SpringCM as our cloud based, document management solution for approximately 5 years. Everyone on our team utilizes SpringCM to easily and securely store, search and distribute important documents from multiple locations from any web enabled device. We have recently learned how to use the SpringCM advanced workflow, so it also serves as a very powerful Business Automation Process tool within our organization. What do you dislike? The user ...

Great Product

What do you like best? This product is simple to use and setup. The integration into SF is great and smooth What do you dislike? Sync issues and it just wasn't a fit for my company, What problems are you solving with the product? What benefits have you realized? Offline Files

Good Collaboration Tool

What do you like best? The automation and workflows allow you to free up time for key stuff to not have to do data entry tasks. What do you dislike? Speed of access can be cumbersome from certain locations but especially outside continental North America Recommendations to others considering the product: A very good and powerful tool for automation and other tasks. Access from outside of North America can be a test. What problems are you solving with the product? What ...