DocuSign CLM Reviews in March 2025: User Ratings, Pros & Cons

Perfect fit for our company!

What do you like best? SpringCM integrates nicely with Salesforce and allows our sales team the opportunity to move fluidly between sales opportunities and contract management. What do you dislike? Nothing really. May be too soon to tell. When you go from having nothing to having something as flexible, user friendly, and comprehensive as Spring CM, there's not much you can say against it. Recommendations to others considering the product: If you need a solution to integrate with ...

Powerful, Intuitive & Flexible

What do you like best? SpringCM is able to adapt to a dynamic business environment & capable of providing every nuanced process involved. What do you dislike? Not much to complain about. I like the UI & the integration. Recommendations to others considering the product: A very capable, affordable & easy to use system What problems are you solving with the product? What benefits have you realized? Document management & approval process.

SpringCM works well with Salesforce

What do you like best? Documents are visible in an appealing way in Salesforce, and you can drag and drop. What do you dislike? Some of our staff have some difficulty attaching documents to emails. What problems are you solving with the product? What benefits have you realized? Storing documents which need to be retained for ten years. Keeping documents organized by client.

SpringCM is a flexible and intuitive platform that can be used to meet a variety of needs.

What do you like best? We looked at a lot of contract management tools for our organization. Many were extremely flashy with a lot of specialized features. Unfortunately, the specialized features made them ill suited and too complex to be flexible enough to meet our specific needs. As we have rolled out SpringCM as our contracts database, we are finding a variety of document management applications across our organization. SpringCM's flexibility means that we can have a single platform ...

My experience with SpringCM has been largely positive.

What do you like best? The document preview pane is a nice feature. What do you dislike? The user interface could be improved to be more user-friendly. What problems are you solving with the product? What benefits have you realized? SpringCM serves as an ECMS for business process-related documents.

Excellent

What do you like best? Very happy with the customer service and reaction time. Customer support is top notch What do you dislike? None - I have nothing that I would improve or dislike. Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits have you realized? We use spring CM for both contract management and contract repository - both have been excellent tools for our needs

Manager, Business & Legal Affairs

What do you like best? Easy, intuitive search capabilities and web browser access/mobile app What do you dislike? Can't pull docs from email straight to SpringCM -- have to pull to desktop first and then to SpringCM Also, redlining from other parties cannot be integrated within the doc in SpringCM unless other party has SpringCM too What problems are you solving with the product? What benefits have you realized? Solving: improved document saving structure; improved search ...

Good front end functionality. A little difficult to set up and control on the backend

What do you like best? Salesforce integration really nice. Being able to display documents in iframe on object and interact with them is a nice feature to have for a business user. What do you dislike? The backend is pretty kludgy. If you don't have a professional developer who can work on setting up workflow, code xml, etc., then you will have a difficult time getting maximum value from the SpringCM product and/or the Salesforce integration. Recommendations to others considering ...

What I need it for

What do you like best? Ease of use and e-signature capabilities What do you dislike? In ability to view all folders at once and inability to download/export a single folder of docs Recommendations to others considering the product: Take a test drive. What problems are you solving with the product? What benefits have you realized? E-filing employee documents

Amazing and Intuitive Product

What do you like best? The system is intuitive. It is simply the easiest content management system out of the top 23 vendors in the ECM space. The basic search feature shows advanced functionality because the results show how likely the document is to produce what you were searching for. Adding metadata is incredibly easy because of the split screen: you can view the document and see the metadata fields at the same time so your metadata entry will be less likely to produce errors. The ...