DocuSign CLM Reviews in March 2025: User Ratings, Pros & Cons

full featured contract management system

What do you like best? I like the user interface and salesforce integration and the way your website promoting the product with video, easy to understand before using. What do you dislike? not fully responsive, fonts are seems small on big screen. Recommendations to others considering the product: product for contract management. What problems are you solving with the product? What benefits have you realized? easy track with all data

Okay contract management system

What do you like best? Provides a repository for documents and contracts and allows you to configure your own workflows. What do you dislike? It is not an intuitive system. The search features are lacking, the ability to track changes to documents is difficult and requires a check in check out process, dropdowns are not listed alphabetically which makes it annoying to use, the ability to configure folders and dashboards is limited and not easily done. You can't preview certain ...

Does its Job, but Room for Improvement

What do you like best? Some of the UI is slick and looks much nicer than other contracts database/workflow systems. The workflow steps also work for our company. It is problematic to try to access a workflow not currently assigned to you, but the movement back and forth works. Docusign integration is OK as is word/track changes integration. What do you dislike? Outside of the banner and HTML parts of the UI, the rest is UGLY. It is hard to find files, you can't rename them, and ...

SpringCM streamlines processes and saves time!

What do you like best? SpingCM links all of our existing platforms, especially Salesforce in one convenient location. The ability to access everything from there simplifies my tasks and greatly improves client service. What do you dislike? One feature I would like to see improved is the reporting. More detail is needed on outside views of files as well as easier report creation. I utilize reporting a lot and this would really aid in my workload. What problems are you solving with ...

Contract Management Streamlined and Made User Friendly with SpringCM

What do you like best? SpringCM has streamlined our Contract and document management processes. We can do everything seamlessly within SpringCM/Salesforce. SpringCM Support has also been excellent and provided efficient and professional support. Any issues we have are usually resolved quickly. What do you dislike? We experienced some glitches with set up in Salesforce at the beginning. Once we got past the glitches, everything worked fine. Recommendations to others considering the ...

Wonderful system that keeps things organized for us.

What do you like best? good design, simplicity of use, reporting features, alert features What do you dislike? no "paragraph" boxes. Everything is a string. Limitation on number of alerts per contract. Recommendations to others considering the product: take time to set it up properly the first time! What problems are you solving with the product? What benefits have you realized? keeping up to date on our important dates in contracts.

SpringCM for Contract Management is Amazing!

What do you like best? Contract management was a huge hurdle for us. Spring has made the process of sending contracts so much easier. The built in workflow was customized to fit our needs. The integration with Salesforce makes it even easier. We do everything in Salesforce so finding a solution that fully integrated was vital. What do you dislike? There really sin't anything I'm unhappy with. We've been out of implementation for several months and everything is working and meeting our ...

SpringCM Contract Management solution - Implementation and Training

What do you like best? Not only does the solution meet our needs, but the training that has been provided has been outstanding. I couldn't ask for better customer service as we work through our contract management needs. SpringCM has provided significant improvements in our daily activities. What do you dislike? At this point in time, there's nothing I can dislike about this organization or solution. Again, the overall customer experience has been nothing less than phenomenal. Our ...

This Program is VERY useful.

What do you like best? I really enjoy the dashboard and reporting functions. They are quite robust. What do you dislike? It seems silly, but the back button not working in the browser is frustrating. What problems are you solving with the product? What benefits have you realized? We have a central place for all our contracts and have really been able to cut down on some of our administrative costs as a result.

Dynamic & Useful

What do you like best? The system is very user friendly while also fulfilling our business requirements for the need of an electronic system to manage the life cycle of our Provider Contracts, while providing an central repository that can be shared enterprise wide for transparency. What do you dislike? I wish that the field attributes could update and populate the new potential values of the contract- rather than manually having to modify manually by the User. Recommendations to ...