Document360 Reviews in February 2025: User Ratings, Pros & Cons

"The best KB solution in the market"

What do you like best about Document360? The support is great. The team is available anytime. Product is easy to use and integrates with most of our tech stack. What do you dislike about Document360? Nothing that I can think of. The product is good for our use. What problems is Document360 solving and how is that benefiting you? Document360 integrates seamlessesly with our tech stack. This saves a lot of time for the users.

"Solid Tool for Knowledge Base and Documentation"

What do you like best about Document360? Document360 usability and customer support are outstanding. It's incredibly user-friendly and intuitive.It furnishes our customers with an appealing knowledge base equipped with robust search features, a crucial aspect for us. The ease of implementation, coupled with the frequency of use and seamless integration capabilities make Document360 a valuable solution for our documentation needs. What do you dislike about Document360? Document 360 admirably ...

"Modern Knowledge Management tool"

What do you like best about Document360? Very easy to use from the documentation team, easy to depoly as SaaS solution, the customer support was good. What do you dislike about Document360? Nothing major, the main problems were intergrating to our bussness process as they are designed for ePaper solutions. What problems is Document360 solving and how is that benefiting you? Allow customers to answer questions themselfs

"Great Support!"

What do you like best about Document360? Their support team is dedicated and helpful. We had to tweak some code to meet our needs and their tech support helped us through the whole process. What do you dislike about Document360? To be very honest, nothing in particular. We have been very pleased with their quick response. What problems is Document360 solving and how is that benefiting you? It has allowed us to move our entire knowledge base online for internal and external use.

"One-stop shop with responsive customer service"

What do you like best about Document360? Document360 is intuitive, easy-to-use and is a great solution for building knowledge bases. It also comes with version control, role-based access, and analytics. Moreover, extensive customization options help boost the movingimage brand, and the new WYSIWYG editor makes life easy. As well, Document360 takes care of everything, such as hosting and boasts great customer service: proactive and responsive support and customer experience. What do you ...

"Best in the Market"

What do you like best about Document360? Document 360 is an easy to use tool with a wide range of features that can be used to enhance documentation. The application is flexible and allows for easy management of your knowledge base. The Home page Builder allows for great customisation options, as well as being easy to use. The support team is attentive, and the development are always making new changes that greatly improves the application. What do you dislike about Document360? The editing ...

"Powerful knowledge base for all needs"

What do you like best about Document360? Document 360 is an indispensable knowledge base software, perfectly tailored for Mystore's extensive needs. Offering intuitive category and article creation, it provides extensive customization, making it seamlessly adaptable to the Mystore brand. Packed with features like version control, role-based access, and analytics, it's an ideal solution for documenting the myriad features of Mystore's large ecommerce platform, even across different ...

"A Winning Combination: Powerful Platform & Supportive Staff at Document360"

What do you like best about Document360? This tool's possibilities are virtually limitless, particularly regarding Knowledge Management and customer self-service. The software's user-friendly interface minimizes the time spent on configuration, allowing you to focus more on content creation. What do you dislike about Document360? No cons to this software.It's so great!!! What problems is Document360 solving and how is that benefiting you? Document360 effectively addressed fundamental issues ...

"Captivating Simplicity: Explore the Intuitive Solution of Document360"

What do you like best about Document360? The intuitive nature of Document360 stood out to us immediately. Initially, we integrated an open-source solution that boasted impressive features, yet it posed several challenges hindering seamless scaling for our entire department. However, with Document360 seems effortlessly smooth. Crafting and modifying content is a breeze as is the construction and adjustment of navigation.Additionally, the consistently responsive customer support has further ...

"Amazing Knowledge base center"

What do you like best about Document360? Fantastic tool Document360 itself a best amoung the other products comparitively than Microsoft.. Where as Rich editor has WYSIWYG editor and markdown editors are more fantastic as markdown editors allows writers to customise articles using markdown syntax as well as HTML ... WYSIWYG editor provides a rick formatting support What do you dislike about Document360? I dont find dislikes where as only i can gift the product to my friends as because its ...