Discuss.io Reviews in April 2025: User Ratings, Pros & Cons

"Great tools for analytics"

What do you like best about Discuss? Flagging comments and being able to label them to pull together for later use will be incredibly helpful in analysis. Great tech support! What do you dislike about Discuss? There has only been one thing I couldn't navigate and it was using the markup tool, presenting new data and then coming back to the marked up page. I had to delete markups on the first page or they pull through to the other data pages I needed to present. What problems is Discuss ...

"Great tools for analytics"

What do you like best about Discuss? Flagging comments and being able to label them to pull together for later use will be incredibly helpful in analysis. Great tech support! What do you dislike about Discuss? There has only been one thing I couldn't navigate and it was using the markup tool, presenting new data and then coming back to the marked up page. I had to delete markups on the first page or they pull through to the other data pages I needed to present. What problems is Discuss ...

"Researcher-friendly platform"

What do you like best about Discuss? It is designed with the researcher in mind, not retro fitted to also work in market research. I can load my discussion guide, organize transcripts, and more easily analyze findings. I also like that I can preview respondents and their basic info in advance of groups. What do you dislike about Discuss? nothing not to like! very simple/easy to use. What problems is Discuss solving and how is that benefiting you? Again - designed with the researcher in mind ...

"Researcher-friendly platform"

What do you like best about Discuss? It is designed with the researcher in mind, not retro fitted to also work in market research. I can load my discussion guide, organize transcripts, and more easily analyze findings. I also like that I can preview respondents and their basic info in advance of groups. What do you dislike about Discuss? nothing not to like! very simple/easy to use. What problems is Discuss solving and how is that benefiting you? Again - designed with the researcher in mind ...

"Some useful features for analysis, but lacking options for varied moderation methods"

What do you like best about Discuss? Very easy to use for respondents, no app download needed, and the scheduling feature is good to keep everything in one place. The ability to bookmark and tag while an interview is happening is very useful for future analysis or other people on the team to see things quickly. Transcription is useful also. What do you dislike about Discuss? As I use it for visual ethnography and facilitating respondents to film their daily lives, it's missing some key ...

"Simple and Understandable Interface"

What do you like best about Discuss? As a participant, it isn't confusing to use Discuss. I don't feel lost on the platform, and it is straightforward to use. The person doing customer support was friendly and helpful. What do you dislike about Discuss? In one session, we were unable to see a displayed video play smoothly, so I'm not sure if that's a problem with Discuss, or on each user's end. Even with lowering the badwidth of playback and resolution didn't seem to help. What problems is ...

"Simple and Understandable Interface"

What do you like best about Discuss? As a participant, it isn't confusing to use Discuss. I don't feel lost on the platform, and it is straightforward to use. The person doing customer support was friendly and helpful. What do you dislike about Discuss? In one session, we were unable to see a displayed video play smoothly, so I'm not sure if that's a problem with Discuss, or on each user's end. Even with lowering the badwidth of playback and resolution didn't seem to help. What problems is ...

"Discuss is an unbelievable collaboration solution."

What do you like best about Discuss? Discuss was easy to use, implement, and integrate with my web browser. The live customer support provided a level of confidence as they invited, greeted, and was available to support another individual that was having issues. I was able to use the collaboration tools during our meeting as well. What do you dislike about Discuss? I am a first time user of Discuss, so I would like to see how consistent my experience will be as I use it more ...

"Discuss is an unbelievable collaboration solution."

What do you like best about Discuss? Discuss was easy to use, implement, and integrate with my web browser. The live customer support provided a level of confidence as they invited, greeted, and was available to support another individual that was having issues. I was able to use the collaboration tools during our meeting as well. What do you dislike about Discuss? I am a first time user of Discuss, so I would like to see how consistent my experience will be as I use it more ...

"Seamless and simple for moderators"

What do you like best about Discuss? Having live support to check in participants and do the tech checks is super valuable What do you dislike about Discuss? Participants on mobile devices don't seem to pass tech checks. Not sure if this is user error, but I would like to be able to take folks who may be on a tablet or phone. What problems is Discuss solving and how is that benefiting you? Makes online qualitative research more productive with the interactive tools and virtual "backroom" ...