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Discuss.io - UX Software

Discuss.io Reviews in April 2025: User Ratings, Pros & Cons

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4.7

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Discuss.io Reviews & Ratings

4.7

Excellent

Based on 94 ratings & 26 reviews

Rating Distribution

Excellent

(22)

Very Good

(2)

Good

(1)

Poor

(0)

Terible

(1)

Expert's Review generated by AI

Discuss.io is a highly praised platform that excels in providing an intuitive and user-friendly experience for both researchers and participants. Users appreciate its easy management tools and customer-friendly interface, making it a go-to choice for qualitative market research projects. The platform's comprehensive features, like private chat, backroom chat, ...Read more

Discuss.io pros and cons

  • Provides easy management of the platform, customer-friendly tools, and key insights for businesses.

  • Practice-oriented platform tailored for qualitative market researchers, offering all necessary tools on one platform.

  • Easy to use, with high-quality performance and functionality for valuable project support.

  • Offers great technical support, private chat, backroom chat, sentiment tagging, and archives with automated transcripts and recordings.

  • Users may find it complicated to determine issues with participants' connectivity, impacting sessions.

  • Tech support at tech checks may be inconvenient for non-English speaking participants.

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Showing 1-10 out of 26

FV

FERNANDO V

01/29/24

5 out of 5

"Review DIO"

What do you like best about Discuss? The easy management of the platform itself and how it is very customer friendly. Also the tools that it gives us as a business are very useful to have key insights. What do you dislike about Discuss? I would say that sometimes it is complicated to really know what is wrong with the participants when they are not well connected. What problems is Discuss solving and how is that benefiting you? It is a very friendly platform for the participants and they ...

Read more

FV

FERNANDO V

01/29/24

5 out of 5

"Review DIO"

What do you like best about Discuss? The easy management of the platform itself and how it is very customer friendly. Also the tools that it gives us as a business are very useful to have key insights. What do you dislike about Discuss? I would say that sometimes it is complicated to really know what is wrong with the participants when they are not well connected. What problems is Discuss solving and how is that benefiting you? It is a very friendly platform for the participants and they ...

Read more

FN

Frank-Thomas N

12/28/23

5 out of 5

"A well thought out research platform - for the researchers and respondents"

What do you like best about Discuss? A practice-oriented platform developed and refined with the typical needs of a qualitative market researcher in mind. Everything you need on one platform. Easy to use and, very important, good tech support. What do you dislike about Discuss? The tech checks beforehand are sometimes a bit inconvenient for participants. Tech support at the tech check with the participants only in English (I am from Germany) What problems is Discuss solving and how is that ...

Read more

FN

Frank-Thomas N

12/28/23

5 out of 5

"A well thought out research platform - for the researchers and respondents"

What do you like best about Discuss? A practice-oriented platform developed and refined with the typical needs of a qualitative market researcher in mind. Everything you need on one platform. Easy to use and, very important, good tech support. What do you dislike about Discuss? The tech checks beforehand are sometimes a bit inconvenient for participants. Tech support at the tech check with the participants only in English (I am from Germany) What problems is Discuss solving and how is that ...

Read more

TD

Theresa D

12/05/23

5 out of 5

"Impressed"

What do you like best about Discuss? The ease and simplicity of the platform coupled with high quality performance and functionality makes Discuss a valuable tool for your project. What do you dislike about Discuss? The "waiting room" was a little bit surprising, wasn't sure what to expect and when What problems is Discuss solving and how is that benefiting you? Able to connect to the researcher and group smoothly making group communication less stressful

TD

Theresa D

12/05/23

5 out of 5

"Impressed"

What do you like best about Discuss? The ease and simplicity of the platform coupled with high quality performance and functionality makes Discuss a valuable tool for your project. What do you dislike about Discuss? The "waiting room" was a little bit surprising, wasn't sure what to expect and when What problems is Discuss solving and how is that benefiting you? Able to connect to the researcher and group smoothly making group communication less stressful

AU

Anonymous User

11/20/23

5 out of 5

"Discuss.io Overall"

What do you like best about Discuss? Based on experience with multiple projects, I continue to have great experiences collaborating with Discuss.io. The platform is great for online qualitative with excellent technical support. Platform benefits include private chat, backroom chat, sentiment tagging, and archives with automated transcripts and recordings. What do you dislike about Discuss? Looking forward to continued innovation as it relates to moderator tools, observer tagging, ...

Read more

AU

Anonymous User

11/20/23

5 out of 5

"Discuss.io Overall"

What do you like best about Discuss? Based on experience with multiple projects, I continue to have great experiences collaborating with Discuss.io. The platform is great for online qualitative with excellent technical support. Platform benefits include private chat, backroom chat, sentiment tagging, and archives with automated transcripts and recordings. What do you dislike about Discuss? Looking forward to continued innovation as it relates to moderator tools, observer tagging, ...

Read more

HM

Holly M

11/14/23

5 out of 5

"Discuss is a great platform to discuss new ideas"

What do you like best about Discuss? I loved the lead moderator who was very considerate and easy going in asking the participants questions. I also loved the ease of downloading the program for me to join. I apprecaited the ease of integrating all participants into the discussion. Customer support was great and helped check the technical aspects of the discussion before we went live. Everyone is given ample enough time to discuss their views or ask questions. What do you dislike about ...

Read more

HM

Holly M

11/14/23

5 out of 5

"Discuss is a great platform to discuss new ideas"

What do you like best about Discuss? I loved the lead moderator who was very considerate and easy going in asking the participants questions. I also loved the ease of downloading the program for me to join. I apprecaited the ease of integrating all participants into the discussion. Customer support was great and helped check the technical aspects of the discussion before we went live. Everyone is given ample enough time to discuss their views or ask questions. What do you dislike about ...

Read more