- Social Media Metrics
- Review Monitoring
- Response Management
- Customer Review Platform
- Sentiment Analysis
A Tool to Manage Your Online Reputation
(116 ratings)
Starts from $12.50/Month when Billed Yearly
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8.4/10
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Direction Local is the ultimate tool for managing a business' online presence. Our software offers an easy-to-use administrative dashboard that allows you to stay up to date with customer reviews, ratings, and comments on popular services like Facebook, Yelp, Waze, ... Read More
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequently use social media monitoring software to track activity on social media sites and learn how a brand, product, or company-related topic is perceived. These numbers and reports are pulling data from many different streams and helping retailers, brands and companies shine some light on areas that need improvement.
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers have a better picture of what to expect from a purchase. It ensures that individuals are making the best purchase selection possible. Review monitoring plugins are a relatively new concept and have become increasingly popular due to the increase in sites relying on user-generated content. It’s also a great way to keep in contact with customers and get them talking about your company.
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media response methods not only promote your objectives, but also make folks you're attempting to contact feel welcomed and honest. Response management is the process of managing such responses.
Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer feedback. The possibilities are endless, but our main focus is on Customer Relationship Management (CRM) solutions that are easy to setup and integrate with all AR systems and CRMs. That leaves a lot of room for brands to work on building their reputation through the power of customer feedback. However, with time consumers have become more demanding and are prepared to confirm the reliability of an item before they make payments. This is why it has been increasingly important for sellers to appear on the top of search results because customers can easily find them.
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinions rather than a basic count of mentions or comments. It entails gathering and evaluating information from people's social media posts about your brand. If you want to understand what your customers are thinking, sentiment analysis is a valuable tool. It allows you to quickly and easily get feedback on your brand, products and services. It makes you better at what you do by seeing what needs to be improved or fixed.
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic, person, or product and to discover opportunities. It's how we keep track of the online world. Monitoring social media can be passive, such as listening to people to see what interests them, or active, such as looking for references to your business, campaigns, or actions. Social media monitoring tools work by crawling and indexing websites constantly, often in real-time, such as Twitter. After all of those sites have been indexed, you may search for mentions, opinions, and sentiments about certain goods, brands, companies, individuals, and places.
Starts from $12.50 when Billed Yearly
Monthly plans
Show all features
Local Pioneer
$15
Directory Submission
Data Cleansing Process
Real-time Profile Management
Automated Duplicate Deletion
Google & Facebook Integration
Activity Feed & Notification Alerts
Email Support
Local Leader
$20
Includes features of Local Pioneer plna, plus
Aggregator Submission
Local Authority
$35
Social Posting
Includes features of Local Leader plan, plus
Review Monitoring & Management
Phone Support
Yearly plans
Show all features
Local Pioneer
$12.50
/Month
Directory Submission
Data Cleansing Process
Real-time Profile Management
Automated Duplicate Deletion
Google & Facebook Integration
Activity Feed & Notification Alerts
Email Support
Local Leader
$17.50
/Month
Includes features of Local Pioneer plna, plus
Aggregator Submission
Local Authority
$30
/Month
Social Posting
Includes features of Local Leader plan, plus
Review Monitoring & Management
Phone Support
Local Pioneer
$15
Directory Submission
Data Cleansing Process
Real-time Profile Management
Automated Duplicate Deletion
Google & Facebook Integration
Activity Feed & Notification Alerts
Email Support
Local Leader
$20
Includes features of Local Pioneer plna, plus
Aggregator Submission
Local Authority
$35
Social Posting
Includes features of Local Leader plan, plus
Review Monitoring & Management
Phone Support
Screenshot of the Direction Local Pricing Page (Click on the image to visit Direction Local 's Pricing page)
Disclaimer: Pricing information for Direction Local is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Contact
(202) 318-0900
Customer Service
Business Hours
Online
Location
McLean, VA
Direction Local is the ultimate tool for managing a business' online presence. Our software offers an easy-to-use administrative dashboard that allows you to stay up to date with customer reviews, ratings, and comments on popular services like Facebook, Yelp, Waze, and Apple Maps. Our platform is specially designed to elevate local search engine rankings for small, medium, and large businesses alike. Put Direction Local to work in your business today, and discover just how essential an optimized online reputation can
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta