Digital River Reviews in April 2025: User Ratings, Pros & Cons

"Excellent and easy to use service for eCommerce integration"

What do you like best about Digital River? It takes care of all the things behind the scenes: payments processing, handling taxes, handling cross sales, promotions... What do you dislike about Digital River? Currently underdeveloped API and rather incomplete documentation. What problems is Digital River solving and how is that benefiting you? Selling WordPress plugins. This eCommerce platform is taking care of the whole payment process, including payments, handling taxes for all the world ...

"15 years of Perfect Delivery, Service, and Customer Satisfaction"

What do you like best about Digital River? There's never been any problem, ever. It's been absolutely perfect. What do you dislike about Digital River? Absolutely nothing. There is nothing I can say to complain about them. What problems is Digital River solving and how is that benefiting you? They run our store. I literally deal only with customer technical problems. It's a very fair deal.

"Best Service out there"

What do you like best about Digital River? Easy to set up, easy to maintain. Quick and thorough support when needed. What do you dislike about Digital River? To some degree I would consider that the fees should be lowered, but it is not bad all things considered. What problems is Digital River solving and how is that benefiting you? I'm using Digital River MyCommerce to sell small windows applications.

"Excellent service with reasonable rates"

What do you like best about Digital River? The fees for processing credit card purchases are very reasonable. The user interface (Esellerate) is easy to use and service support requests are quickly handled. What do you dislike about Digital River? Interface seems a bit old. There may be a newer version I have not transferred to but since I have been using Esellerate for several years using what is available means no learning curve. Recommendations to others considering Digital ...

"Digital River MyCommerce"

What do you like best about Digital River? They make selling software online as easy as "set it and forget". SplitPay - Wish others like Apple and MS would implement something likes this in their store fronts! What do you dislike about Digital River? Lack of database query options. No way to find order based on serial number. Difficult to get a complete customer database. There are no current plans to update their developer payment plug in for 64-bit windows. Recommendations to others ...

"Excellent Product, Service and Support"

What do you like best about Digital River? Virtually no downtime, very fast support the few times I've needed help, easy to use and makes running my business much easier. What do you dislike about Digital River? They no longer support international bank transfers which is not a deal breaker but is a big annoyance as I get hit with exchange rates twice. What problems is Digital River solving and how is that benefiting you? I don't have to worry about all the difference tax rates from various ...

"Digital River's MyCommerce"

What do you like best about Digital River? Digital River's MyCommerce is the primary payment gateway that our worldwide customers use to pay for the software they order from us. It is very safe as well as cost effective to use a 3rd party way like MyCommerce. What do you dislike about Digital River? There are only two disadvantages of Digital River's MyCommerce platform. The first one is that they should support a role-based multi-user environment. The second has to do with the "Publisher" ...

"Easy all in one solution for publishing and selling software"

What do you like best about Digital River? Everything is fully automated, I do not need to do much to keep the online business running. What do you dislike about Digital River? Software passport is no longer supported. Would be better if some new software protection system including code signing etc would be available. Recommendations to others considering Digital River: Still the standard for selling software What problems is Digital River solving and how is that benefiting ...

"eSellerate was great"

What do you like best about Digital River? I've been a long term customer of eSellerate, and I've been very happy with it. What do you dislike about Digital River? Unfortunately it does appear that the system is being sunsetted – the API hasn't been updated in a while and it's necessary to break through the macOS sandbox to use it fully. It's a shame :( What problems is Digital River solving and how is that benefiting you? Payment for my shareware products.

"Digital River is an established company you can rely on"

What do you like best about Digital River? Digital River works and can be trusted and we have used them for over a decade. What do you dislike about Digital River? The fees are a little bit higher than PayPal. Recommendations to others considering Digital River: Digital River handle sales tax (VAT) in Europe for you. What problems is Digital River solving and how is that benefiting you? Digital River handle sales tax (VAT) for us in Europe.