Digital River Reviews in February 2025: User Ratings, Pros & Cons

SCAM/FRAUD

I am glad I did not transfer any money to my account because it seems like DR tried to charge me even though I cancelled my subscription a month before the trial ended. Now I am blocking them forever and ever. (I used avast, now I’m uninstalling it) Edit: I have only used a credit card; I have not even used PayPal. They are now attempting to use PayPal to charge me money. The ultimate thieves. All of them ought to be in jail.

SELLER BEWARE - No longer a trustworthy partner

Seller beware: Think twice before doing business with MyCommerce/Digital River. As of October 2024, these are the new conditions: - 100 EUR /month "service fee". -185 EUR /hour for any non-trivial support, leading to unexpected charges on your revenue. - Minimum revenue requirement of USD $25,000 per year, or they’ll cancel your account. - Payouts issued no sooner than 60 days after the corresponding month. The new seller support portal is also terrible. Resolution times are 7-10 days or ...

Fraud Alert

Fraud Alert: They have not paid several software businesses, now these businesses are cancelling software licenses the end customer has paid for and depends on!

Scam

Scam, they ripoff your money fast, be aware!

Digital River has not paid…

Digital River / MyComerce has not paid us since July 2024. It appears they may no longer be solvent, although they are still accepting payment from my customers. Do not do business with this company.

They are simply thieves

They are simply thieves. You pay via them, but they will not pay the companies who use their service. And they do not refund you with all kinds of excuses. I will involve the authorities. this is FRAUD. AVOID AT ALL COSTS!

They took my July August anf September…

They took my July August anf September payments never seen them They do not answer any questions about the payments They are trying to charge platform fee and bogus support fee 185 € / h It is a big fraud - company steals money from its clients

Support invoice for processing mails

Due to the outrageous change in conditions, I gave notice of termination on October 16 and requested payment of the sales proceeds that had not yet been paid out. Before that, I asked to stay with the old conditions. I was charged €268.49 + VAT for the processing of this request, the processing of the required proof that the bank account to which withdrawals have been made for 5 years belongs to me, as a support service. I was also charged €44.73 + VAT Platform Subscription Fee for the ...

Logitech Contract renewal

I wanted to renew a contract for Logitech security cameras. The link in their email did not work. The telephone number in their email was not accepting calls. You cannot contact them. Their website does not give any information about contacting them except if you are a business customer. A private individual cannot contact them. Beware!

Digital Rivers has over the last 15…

Digital Rivers has over the last 15 years done a very poor job. Most recently a number of software vendors have informed their customers, including me, that Digital River is still selling licenses for their clients but have not paid them since July 2024. So, I am simply posting this review to warn any user to stay away from Digital River and check with any potential software vendor to be sure you are not ordering additional software using a Digital River link which as this point is not ...