Diffbot Reviews in April 2025: User Ratings, Pros & Cons

Extremely powerful API for text extraction

What do you like best? We have used Diffbot for several years, their API for text extraction is extremely powerful and accurate. It has become an important part of our data processing pipeline. Their API(s) allow us to convert unstructured HTML data into information we can ingest and store. Their support is also very responsive and has always provide us with value answers and feedback when needed. What do you dislike? They also provide with a web interface to define custom rules, ...

Powerful tool for exploring data!

What do you like best? Impressive database of information curated from across the web What do you dislike? There is a bit of a learning curve to the Diffbot Query Language, but it's worth it! Recommendations to others considering the product: Have a specific use case in mind. Their documentation is also very useful. What problems are you solving with the product? What benefits have you realized? I'm using it to enrich a dataset, based on a smaller list of fields.

Content extraction done right

What do you like best? We're a happy customer for about 6 years now, and we tend to forget Diffbot is there, since their data flows seaminglessly. Our work depends a lot on data processing, and we don't want to worry about how data sources provide their data, or when change their process along the way. With Diffbot we can really focus on processing. What do you dislike? Nothing worth mentioning. The few glitches we had in the past were promptly dealt by their support. What problems ...

Diffbot great for extracting data without engineering help!

What do you like best? Their support team is very helpful. Even without purchasing their support plan to have an SLA, they usually get back within a week and provide thorough responses. Sometimes, they'll even see your API configuration, adjust it for you, and explain how the new setting is better. I would highly recommend Diffbot for their robust and dependable products, supportive sales and customer support staff, and transparent pricing plans. Even their base plans make it easy for ...

Diffbot is our favorite content provider by a landslide

What do you like best? We needed a content sourcing solution for our product, Tanjo Animated Personas, or TAPs. Tanjo Animated personas are simulated customers that learn and evolve over time. Our personas need to read a continual stream of articles, in order to evolve and function properly. Diffbot gives us an easy way to source that content. We have been a Diffbot customer for over 5 years, and have used all of their products, including Crawlbot and Knowledge Graph. Before Diffbot, ...

Excellent Spidering and Content Extraction

What do you like best? Crawlbot paired with Diffbot's extraction api saved us thousands of hours when acquiring web data for research and implementing consulting projects. What do you dislike? Occasionally, when looking to update content from previously crawled URL's diffbot would be inconsistent. While this was not frequent, and we were able to find work arounds, we were never able to successfully trouble shoot the issues. What problems are you solving with the product? What ...

Very good tech and support team

What do you like best? Data extraction capability of the software, support team's commitment to our success What do you dislike? Minor inconsistencies and slightly wonky UI What problems are you solving with the product? What benefits have you realized? Data collection

Diffbot was extremely helpful, attentive, and responsive to meet my business' custom needs.

What do you like best? Diffbot provides a simple, well documented API that allows for mind-boggling web scraping with brain-dead code. By finding what's important on nearly every kind of webpage, Diffbot helped launch my project further than I could have imagined, saving me hours writing code which would have only been able to understand a few websites. What do you dislike? One suggestion for them is, there are probably individuals/small businesses out there that can't afford the ...

Scale-able and largely hands-off web extraction for the win!

What do you like best? Diffbot is powerful and simple to use. Users from basic to advanced levels of technical expertise can use Diffbot and extract content from the web with ease. Diffbot is highly scale-able because it is so easy to extract content from the web. The pricing is better than other software we have used before. The customer support has been superb. We almost always receive responses from the support team within 24 hours after their submission. The support team works hard to ...

Diffbot is really easy to use and brought immediate value to my project

What do you like best? There are mulitple ways to "extract" data with Diffbot. We use the Knowledge Graph (which doesn't really require any knowledge of extraction or web scraping on our end) for exploratory analysis. And for more redudent scrapes the automatic extraction API. Solid documentation and the knowledge graph works right out of the box. What do you dislike? There is a bit of a learning curve with DQL What problems are you solving with the product? What benefits have you ...