Diffbot

social media and news monitoring

What do you like best? Diffbot provides great APIs, technical resource, and overall service. Their technical resources are one of the most advanced and highly accurate. Diffbot's team keeps their APIs up to date with social media's rapid evolution. The customer support is equally helpful and very friendly. They are very willing to work with flexible scenarios, accommodate needs and low budgets for small research groups, provide demo and trial accounts to experiment. Overall, they are the ...

A very good service for anyone needing content extraction and much more.

What do you like best? Having tried a number of similar services in the past, we were very pleasantly surprised as to how good the content extraction is. The contacts we have dealt with at Diffbot have also been extremely helpful. What do you dislike? There's not much to dislike. It does the job very well. What problems are you solving with the product? What benefits have you realized? Clean spidering and content extraction of websites.

Diffbot's Knowledge Graph is truly a web-scale database you can query

What do you like best? The KG is amazingly comprehensive. Products, people, corporations, and more all linked together in a contextual way. KG provides a user friendly way of feeling like you've scraped the whole web. No custom scraping rules, no need to figure out the nuances of where information is housed online. Just query and see if what you're looking for is on the public web. Finally, export features are great. You can export to CSV or JSON. I believe there are also a host of ...

Great service for both, quick MVPs and professional applications

What do you like best? The parsing quality is best of breed - and adapts well to all sorts of websites What do you dislike? The scheduling and organizing of crawljobs is not perfect yet - hoping to see some improvements coming up there. What problems are you solving with the product? What benefits have you realized? We use Diffbot to crawl a large amount of global news outlets

Like an extension of our infrastructure

What do you like best? Working with just one engineer, we were able to get a simple integration going within a week. We used the Article API to scale up and improve something we had already been doing in-house but didn't have the necessary resources to justify doing on our own. Diffbot allowed us to outsource something that was not a core focus and use those freed up resources to scale up other aspects of our infrastructure. What do you dislike? Not much really. Our rep keeps ...

Using Diffbot to analyze product pages

What do you like best? Diffbot is the best web crawler and analyzer on the market. You can get the structured data about any web page that you want. What do you dislike? We have been using Diffbot for 5 months so far, and haven't got any issues with it. Recommendations to others considering the product: I recommend Diffbot. What problems are you solving with the product? What benefits have you realized? We are using Diffbot to get structured data about e-commerce web ...

Diffbot has been invaluable for news monitoring

What do you like best? We use Diffbot for news monitoring, and their article extraction capabilities are scalable, cost efficient and the right fit for our use case. What do you dislike? There's not much to dislike for how we use Diffbot. What problems are you solving with the product? What benefits have you realized? Scalable news monitoring is difficult to accomplish when your solution is completely built or managed in-house - Diffbot AI solves the technical challenges of ...

Content extraction done right

What do you like best? We're a happy customer for about 6 years now, and we tend to forget Diffbot is there, since their data flows seaminglessly. Our work depends a lot on data processing, and we don't want to worry about how data sources provide their data, or when change their process along the way. With Diffbot we can really focus on processing. What do you dislike? Nothing worth mentioning. The few glitches we had in the past were promptly dealt by their support. What problems ...

Diffbot great for extracting data without engineering help!

What do you like best? Their support team is very helpful. Even without purchasing their support plan to have an SLA, they usually get back within a week and provide thorough responses. Sometimes, they'll even see your API configuration, adjust it for you, and explain how the new setting is better. I would highly recommend Diffbot for their robust and dependable products, supportive sales and customer support staff, and transparent pricing plans. Even their base plans make it easy for ...

Diffbot is our favorite content provider by a landslide

What do you like best? We needed a content sourcing solution for our product, Tanjo Animated Personas, or TAPs. Tanjo Animated personas are simulated customers that learn and evolve over time. Our personas need to read a continual stream of articles, in order to evolve and function properly. Diffbot gives us an easy way to source that content. We have been a Diffbot customer for over 5 years, and have used all of their products, including Crawlbot and Knowledge Graph. Before Diffbot, ...