Diffbot Reviews in February 2025: User Ratings, Pros & Cons

social media and news monitoring

What do you like best? Diffbot provides great APIs, technical resource, and overall service. Their technical resources are one of the most advanced and highly accurate. Diffbot's team keeps their APIs up to date with social media's rapid evolution. The customer support is equally helpful and very friendly. They are very willing to work with flexible scenarios, accommodate needs and low budgets for small research groups, provide demo and trial accounts to experiment. Overall, they are the ...

A very good service for anyone needing content extraction and much more.

What do you like best? Having tried a number of similar services in the past, we were very pleasantly surprised as to how good the content extraction is. The contacts we have dealt with at Diffbot have also been extremely helpful. What do you dislike? There's not much to dislike. It does the job very well. What problems are you solving with the product? What benefits have you realized? Clean spidering and content extraction of websites.

Diffbot's Knowledge Graph is truly a web-scale database you can query

What do you like best? The KG is amazingly comprehensive. Products, people, corporations, and more all linked together in a contextual way. KG provides a user friendly way of feeling like you've scraped the whole web. No custom scraping rules, no need to figure out the nuances of where information is housed online. Just query and see if what you're looking for is on the public web. Finally, export features are great. You can export to CSV or JSON. I believe there are also a host of ...

Great service for both, quick MVPs and professional applications

What do you like best? The parsing quality is best of breed - and adapts well to all sorts of websites What do you dislike? The scheduling and organizing of crawljobs is not perfect yet - hoping to see some improvements coming up there. What problems are you solving with the product? What benefits have you realized? We use Diffbot to crawl a large amount of global news outlets

Like an extension of our infrastructure

What do you like best? Working with just one engineer, we were able to get a simple integration going within a week. We used the Article API to scale up and improve something we had already been doing in-house but didn't have the necessary resources to justify doing on our own. Diffbot allowed us to outsource something that was not a core focus and use those freed up resources to scale up other aspects of our infrastructure. What do you dislike? Not much really. Our rep keeps ...

Diffbot has been invaluable for news monitoring

What do you like best? We use Diffbot for news monitoring, and their article extraction capabilities are scalable, cost efficient and the right fit for our use case. What do you dislike? There's not much to dislike for how we use Diffbot. What problems are you solving with the product? What benefits have you realized? Scalable news monitoring is difficult to accomplish when your solution is completely built or managed in-house - Diffbot AI solves the technical challenges of ...

Excellent lead gen and wide knowledge search tools

What do you like best? We've been using both the Knowledge Graph and Enhance products. We use the Knowledge Graph for a wider search, finding individuals with certain job titles at certain orgs. Then we enrich those profiles with Enhance, together it's a great market research and lead enrichment set up. What do you dislike? We don't need all of Diffbot's offerings. (At least for now.) Their APIs and crawler aren't super applicable to our use case at the moment. With that said, seeing ...

Using Diffbot to analyze product pages

What do you like best? Diffbot is the best web crawler and analyzer on the market. You can get the structured data about any web page that you want. What do you dislike? We have been using Diffbot for 5 months so far, and haven't got any issues with it. Recommendations to others considering the product: I recommend Diffbot. What problems are you solving with the product? What benefits have you realized? We are using Diffbot to get structured data about e-commerce web ...

Here's the deal... leave structuring web data to the PROS

What do you like best? Diffbot can augment data streams for SO MANY industries/use cases. Within ours we're able to keep track of news mentions on universities (from literally all over the web), and enrich leads for outreach. I'm sure there's a ton more we could be doing with Diffbot. But even with those uses the service has paid for itself many times over. It doesn't take many saved work hours to justify the $299 price tag... What do you dislike? To tap into the full power of ...

Game Changer for Cold Start Data Extraction

What do you like best? Diffbot's Extraction APIs and Crawlbot API provide an incredibly valuable, versatile, and simple to use pipeline for acquiring crucial information from web pages that may not have been visited before. The Analyze API makes it a snap to determine if the page in question is a product page or not, and the wide array of elements that Diffbot returns from most pages is exceptionally useful! What do you dislike? In our space, we tend to cover a large percentage of the ...