DialSource Reviews in May 2025: User Ratings, Pros & Cons

"Always works fantastic"

What do you like best? I love how fast the system starts up and when I am using it never really lags so it helps me get all my calls done promptly and efficiently. When I am making calls I can hear the person on the other end very well and they never seem to have a problem hearing me on my end. I really think your customer service team is very helpful when it comes to solving our issues in a timely manner and that really helps us complete our job.

"Great features, few issues, and wonderful customer service!"

What do you like best? I love the campaigns feature. It saves a lot of time and allows me to reach out to more people in less time. I also really enjoy the music stations in between calls. It's a nice touch.

"Incredibly helpful and easy to use!"

What do you like best? Whenever anything goes "wrong" they're quick to resolve the issue.

"Issue resolved within minutes"

What do you like best? Very fast to respond, looked into the issue ASAP and resolved.

"I like dialsource, very user friendly and makes calling multiple customers easier"

What do you like best? i like to be able see my notes easily when making calls so i can access customer information and sound like i really know the customer well.

"Support Team In DS"

What do you like best? I like that when we have issues the response is quick and effective.

"Calling made easy"

What do you like best? I like being able to click on a person's number and a call begins. In my profession, it's easy to have days where I make 150 calls per day. The fact that I can start calls faster without having to manually dial, or send out a pre-recorded voicemail to clients makes me more efficient in my role.

"Ramps up efficiency"

What do you like best? Lets reps get through the calls they HAVE to make, so they can get to the calls they WANT to make.

"Dialsource has increased our efficiency and production!"

What do you like best? Increasing our efficiency and production. Great tech support. What do you dislike?

"Very easy to stay on task and productive."

What do you like best? I love the ability to go back and track call/listen to them to jot down notes! It helps me in one on one meetings with my boss as well as keep better records on my calls.