Dialpad Talk Reviews in April 2025: User Ratings, Pros & Cons

Dialpad does exactly what I need it to

What do you like best? Ease of use and the app for Android is great. What do you dislike? I really wish it had dark mode for my Android app on my smartphone. Recommendations to others considering the product: It's a great, reliable tool for communication in the business world. I highly recommend! What problems are you solving with the product? What benefits have you realized? It's allowing me to have my business line centralized and I can use it on my computer ...

It's nice to have a separate phone number for work in the same mobile device

What do you like best? I can answer calls using either my mobile device or my computer and since it works over an internet connection I don't need to use cellular data for work related calls. I can call from almost everywhere and it has a great feature of translating the calls you can't answer as a text message, I really liked this feature. In case I don't have an internet connection I can still make calls from my cellular using dialpad. It has an option to manage conference calls which ...

Excellent phone service at a great price

What do you like best? Dialpad is great at what it does. It allows us to connect with our customers regardless if we are in the office or on the road. The fact that it uses an A.I. to transcribe the conversations in real time is pretty good as well. That way I feel comfortable speaking to out customers without the worry of having to remember the conversation or having to write anything down as I speak when on the road. What do you dislike? We have been using Dialpad for almost 3 ...

Great tool!

What do you like best? It's a very reliable dialer, super user friendly, and amazingly helpful when trying to review stats or info on calls placed. What do you dislike? So far so good1 Haven't found any issues with it. It definitely covers all my needs. Recommendations to others considering the product: Try it, you'll fall in love with it. What problems are you solving with the product? What benefits have you realized? Using Dialpad as a dialer helps me have daily ...

It's very easy to use, and very helpfull if you need to call all countries. Its' very helpfull!

What do you like best? The quality of the calls, it's very usefull What do you dislike? My Internet conection, I use it in all types of connections and works like a cellphone call. Recommendations to others considering the product: Ease to use, very high quality on the calls. What problems are you solving with the product? What benefits have you realized? When I have to bring support to other country, I allways use Dialpad.

Happy Dialpad User

What do you like best? Customer service has been outstanding. When I have reached out with technical questions, I've received prompt, helpful attention. What do you dislike? I had issues with AT&T's modem that created call quality problems. It was no fault of Dialpad's. Once I was able to obtain a new modem from AT&T and change a couple of settings, Dialpad has worked fine for me. I would recommend that Dialpad advise their new customers that have AT&T as their ISP to look into ...

Dialpad is easy to use and very user friendly.

What do you like best? It's very user friendly and I can easily manage around it. What do you dislike? I can't make international phone calls.. What problems are you solving with the product? What benefits have you realized? I can easily talk to my clients either through a phone call or a text message.

I use it from my phone, my computer and it's been a great help loving it!

What do you like best? The messaging system of it I can share pictures without any extra cost hidden. What do you dislike? Nothing as of now sometimes it give me issue but, guess that's my network. Recommendations to others considering the product: Best VOIP service I have received I recommend this to every business owner to get one so they can track their calls and agents. What problems are you solving with the product? What benefits have you realized? I call ...

Great tool to add a Business line!

What do you like best? The phone line is easy to set up and pairs great with my exist personal phone to separate business from personal all on the same device What do you dislike? Occasionally with our companies intranet I need to update my apps and reset permission to make sure everything runs smoothly What problems are you solving with the product? What benefits have you realized? Allows me to combine business and personal all on one device and create a professional ...

Communicate with the clients easily

What do you like best? Convenience to communicate with the clients What do you dislike? static or hissing noises or sometimes being unclear Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Convenience to communicate with the clients