Dialpad Talk Reviews in April 2025: User Ratings, Pros & Cons

Easy to use! Talk and text from an easy interface while at work

What do you like best? The text feature is great. Makes it easy to connect with my constantly moving customers. What do you dislike? Sometimes, when I try to text photos, they don't go through. That's really it though. Recommendations to others considering the product: Take a tutorial and make the most out of all of the features What problems are you solving with the product? What benefits have you realized? I work as an Account Manager and my customers are retail ...

Hello, Dialpad is an user-friendly program that facilitates phone communication, very satisfied with

What do you like best? Benefits of using dialpad go from being able to easily communicate with an internet connection, no phone plan and/or signal is required and the ability to set it up on different devices such a phones, computers, tablets, etc. What do you dislike? So far I have no negative observations of the program. Recommendations to others considering the product: Dialpad user-friendly communication program for home business, office and/or organizations. What ...

Easy and reliable voice communication app

What do you like best? My favorite feature is the ability to send and receive text messages and having my voicemail transcribed for me. What do you dislike? The almost weekly software updates needed. What problems are you solving with the product? What benefits have you realized? Dialpad Talk helps me take calls and messages from any where in the world for no additional cost as long as I have Internet connection on my laptop or on my smartphone app. It makes it easy to keep ...

Sales Development Representative

What do you like best? Very Convenient. Click to call features and integration with sales force are great. would recommend What do you dislike? The transfer call function is sometimes not up to speed. What problems are you solving with the product? What benefits have you realized? no more dialing. I can copy and paste phone numbers. I don't need an actual piece of equipment (phone).

Amazing telephone service for small businesses

What do you like best? My favorite feature from Dialpad is that we can text message our clients. My second favorite feature is the phone app - especially that it lets you know when calls are coming in through the app with the actual phone number. What do you dislike? We have been using Dialpad for 3 years and there is nothing I don't like about it. Recommendations to others considering the product: I recommend that you try Dialpad for all of your business telephone needs. ...

100% Remote Based Team

What do you like best? Dialpad is intuitive with a very little to no learning curve. Our team was ableto make the transition very quickly with little training. The adoption rate was extremely high. We were instantly more available to our clients. We could transfer calls seamlessly without being in the same office or expensive software. What do you dislike? The only features we would like to improve our voicemail routing. For example, if you ring a person line - and they are routed ...

User Review

What do you like best? I like the transcription feature A LOT - really lets me concentrate on being in the "Now" in the conversation as I know the transcript after the call, especially the "key moments" feature where buzz words pop up in the transcript, will be there to help organize my follow up. What do you dislike? I have to click twice on a phone number after integrated into my Outreach app to make the call. Make it one click. Recommendations to others considering the ...

The Swiss Army Knife for Salesmen

What do you like best? I love the integration capabilities (Salesforce) as well as the ability to both talk and text. What do you dislike? Calls drop. Weird delays and lags sometimes when I call from InsideSales. Recommendations to others considering the product: Definitely a staple of any salesforce in the modern world. What problems are you solving with the product? What benefits have you realized? Some problems include calls dropping, delays, and lags. Benefits are ...

I would not go back to land line

What do you like best? The user ability and API of DP is diff amazing. What do you dislike? Drop phone calls is really annoying when you’re talking Recommendations to others considering the product: Make sure your internet speed is up to date What problems are you solving with the product? What benefits have you realized? Customer quality control recording

Great service and very useful for when travelling

What do you like best? Possibility of using while travelling and the ability to forward texts What do you dislike? Not being able to reply to texts with a cell number while keeping the Dialpad number as Caller ID What problems are you solving with the product? What benefits have you realized? Ability to be "phone free" and the ability to reply to texts and talk on any device at any time.