Dialpad Talk Reviews in April 2025: User Ratings, Pros & Cons

First Class Product - It Just Works!

What do you like best? What I really love is just the ease of use. So intuitive to use. What do you dislike? I can't say there is anything I really dislike. I have used many competing products over the years. I wish I'd found Dialpad earlier. What problems are you solving with the product? What benefits have you realized? I love the fact that Dialpad allows me to call & obtain clarification from an agent without disrupting my workflow. Just switch tab & dial!

No-frills Voice service in the Cloud

What do you like best? I like how DialPad is in the Cloud. No PBX or trunks to worry about. Everything is very easy and always available. What do you dislike? Account Management Team not as responsive Recommendations to others considering the product: DialPad is probably a good solution if you organization is small, has a tech-savvy workforce, and does not have a lot of complex requirements. What problems are you solving with the product? What benefits have you realized? ...

Best Business Phone App Solution

What do you like best? Dialpad is easy to use and intuitive. We started with Google Voice but moved to Dialpad to handle our business phone calls and texts in a more professional manner, and it works great! What do you dislike? I have used Dialpad for about 6-8 months now, and after using Google Voice, as well as other business phone apps, I have no complaints or dislikes at all. The price is very reasonable for all of the features,nd it is easy to adapt into a mobile business like ...

Very good software

What do you like best? I like the seamless integration, from my desktop to my mobile the most I think. What do you dislike? I do not like the fact that this drops a lot (due only to my internet stinking). Recommendations to others considering the product: I do not have any recommendations at this time, everything has worked as soon as I was logged in. this software has never given us any trouble nor frustration. What problems are you solving with the product? What ...

As good as it gets.

What do you like best? I really like the easy of use and mobility of the service. Very user friendly platform. What do you dislike? The only think I would be that once in a while there’s static when dialing out. But that’s once a blue moon Recommendations to others considering the product: I have used multiple different VoIP systems and this surpasses them. What problems are you solving with the product? What benefits have you realized? Being able to take my work ...

Very happy with my Dialpad experience

What do you like best? Ease of use for looking up contacts, The app on the iPhone is great/easy to use as well! What do you dislike? Sometimes the app will switch back and forth from its interface to my phone when I have the speaker phone on which can cause minor issues What problems are you solving with the product? What benefits have you realized? Taking calls out of office

Very efficient app!

What do you like best? Being able to text customers, receive picture messages is also very helpful. It is very user friendly! What do you dislike? Not being able to mark messages unread after reading them What problems are you solving with the product? What benefits have you realized? it allows me to respond fast to my customers and get what I need from them to get my job done. Its much faster than email which I love!

Amazing Product

What do you like best? From wire to wireless, from cubical to borderless, travel to others side without any issue of reaching me via dialpad. Still, keep my privacy of giving privite working number to others. What do you dislike? Sometimes having a slow connection will impact the delay in communication. People do feel there is a problem in telco line. What problems are you solving with the product? What benefits have you realized? The past when we not around, usually will go ...

Amazing Service!

What do you like best? I love that dialpad talk can be integrated into the systems that we use at my employer. That way when I need to quickly call someone it sees their phone numbers in our system that we use and even in gmail. Makes it so easy and quick to use! What do you dislike? One thing I would like is if just the text message volume can be changed because when I do have headsets on and the individuals I talk to on a regular I usually have to blast the volume. So the text ...

I love dialpad, it drops call sometimes but overall is a great product and I would highly recommend

What do you like best? can use on multiple devices, save contacts easily. Talk to coworkers, talk to clients. Easy to use, easy to call people, amazing product. Being able to make calls on all devices and switching between devices is my favorite feature. What do you dislike? I drop some calls and sometimes have an echo. If I am playing music and an incoming call comes in, the music continues playing (on IOS) I have also had some problems where I get disconnected in the middle of a ...