Dialpad Talk Reviews in April 2025: User Ratings, Pros & Cons

Easy and Cost Effective Phone App

What do you like best? The app automatically logs in when I turn on my computer and it runs in the background until I get a call. I never have to think about it. I also only keep the app on my computer so if someone calls outside of work hours I'll respond the next day. What do you dislike? If the wifi service is slow then the connectivity and clarity may not be the greatest. What problems are you solving with the product? What benefits have you realized? Low cost and easy ...

Used car with some dings

What do you like best? I love that I can easily access it through my phone and it integrates well with my phone app on my iPhone. I like that there is a texting feature. I like that when someone is calling my Dialpad number, it alerts me ~5 seconds before the phone actually rings. What do you dislike? My company has had multiple issues where Dialpad was not accurately tracking the volume of calls between users. The Voice AI is always a good amount off from what was actually said in ...

It counts outbound calls and not bad with dropped calls

What do you like best? That fact that users have different number. Most number called more than once are saved and have an voicemail. Coworkers are very easy to access. What do you dislike? My company uses it for counted dialouts. Certain times it wouldn't come out counts. Dropped calls are common during our full phone days. What problems are you solving with the product? What benefits have you realized? Easy to use and stored memory on numbers.

Great Voice Over IP for someone who is on the go!

What do you like best? I like that I can answer my phone wherever I go. It is extremely clear and I can answer it on my iPhone on the go. You can also have the conversation tracked so I can remember what we spoke about. What do you dislike? Dialpad is sometimes a little laggy on my phone and will take a few seconds to load the dial tone. Sometimes, the conversation that is recorded isn't as accurate, but it is pretty accurate for the most part. Recommendations to others ...

VoIP system that actually works!

What do you like best? the ease of use. being able to store contacts and accessing it anywhere What do you dislike? once in a while call will be answered but time wont track or allow the option to dial an extention What problems are you solving with the product? What benefits have you realized? mobility. being able to take my work number with me and not have to share my personal cell phone

excellent

What do you like best? the best part of dialpad is that it is the clarity and quality of the voice. What do you dislike? sometimes its become slow and i am unable to handle Recommendations to others considering the product: it is one of the best calling app.very easy to use What problems are you solving with the product? What benefits have you realized? sometimes my candidate share the details on my dialpad only instead of my email so thats make easy for me.

Great Software

What do you like best? I love how easy it is to use and how I can call international phone numbers with ease! What do you dislike? Sometimes the calls can drop out, but this happens very irregularly What problems are you solving with the product? What benefits have you realized? International calls

Dialpad Review

What do you like best? I love how we can keep track of all of our phone conversations and who we had spoken to and when. I like that it is able to connect with salesforce What do you dislike? I don't like that it doesn't connect with salesforce well.. our company has a specific way of tracking within salesforce and when you write notes in the call section it doesn't attach as an activity how we want Recommendations to others considering the product: no What problems are ...

DialPad is a useful tool!

What do you like best? Call quality is good and it also makes it easy to text prospects. What do you dislike? Dialpad has a tendency to drop calls every once in a while. Recommendations to others considering the product: It is an easy tool for outreach. What problems are you solving with the product? What benefits have you realized? Makes it easy to click-to-call prospects and is beneficial in high-volume outreach.

Dialpad is very useful and very reliable

What do you like best? Reliability, I have never had any issue with it at all What do you dislike? I can't seem to record my calls. I would love to be able to decide to record my calls mid call after getting prospects permission What problems are you solving with the product? What benefits have you realized? I use it to call prospects and customers, never had any issues, great product from that perspective