Dialpad Talk Reviews in April 2025: User Ratings, Pros & Cons

Awesome virtual phone service

What do you like best? The user interface and reliability is awesome. I've found new hires take DialPad on very easily and excel at high volume calls. The mobile app is a huge plus that I couldn't live without. The fact DialPad can easily connect an entire remote team through departments and coaching groups is nice as well. With our business, it's important to be able to take calls at any time, and the Dial Pad platform makes this super easy across the board. What do you dislike? ...

Works as advertised

What do you like best? Reliable, good call quality and simple to use. Plenty of functionality What do you dislike? Mobile & desktop app sometimes are a bit slow and animations hang when calls are abruptly disconnected. Recommendations to others considering the product: Setup a call forwarding number if you’re going to away at your desk so it rings your phone when bc there’s a call (if you don’t have a data plan on your phone) very useful! What problems are you solving ...

Love Dialpad

What do you like best? I love how easy it is to look people up, save contact info. Ping people when they don’t pick up the phone. It’s very convenient for those who makes lots of calls and stores lots of numbers. What do you dislike? I love the software. No dislikes as of yet. Recommendations to others considering the product: Use it What problems are you solving with the product? What benefits have you realized? Saving cell phone numbers easier. Pinging ppl who ...

Dialpad Is A Must Have

What do you like best? Dialpad operates like a cellphone, Its just perfect. It is very versatile. It makes what we do much easier and with Dialpad there is no need for another app similar in nature. Dialpad gets the job done. I like the weekly reports, it helps in more ways than one. What do you dislike? I wish it allowed for documents to be set to another, but that is minuscule. That's really the only thing, other than that Dialpad is perfect and every company must have Dialpad ...

Dialpad is a great utility

What do you like best? I like that recording of each phone call. The call history is also great too and the tracking of emails as well. All great features of the application. What do you dislike? I don't understand why there's a memo like entry after recording who I've spoken to. It's seems redundant. Sometimes the connection gets dropped, or there's a delay in the conversation, which sometimes makes it a little bit frustrating. What problems are you solving with the product? ...

A good cloud baased phone system

What do you like best? Cloud based and very versatile to use and tweak What do you dislike? Can get rather costly for a small business when adding many users What problems are you solving with the product? What benefits have you realized? being on the road, we were looking for a flexible platform that could be self managed

This one is the Best VOIP system

What do you like best? This is the best voip system/ software out there. I am so happy that I do not have to give out my personal cell phone number for business anymore. I can call my colleagues over the dialpad and get connected to them whenever I need. I can use dialpad app on my iphone to connect when I am away from my desk. Ability to make international call is another great feature dialpad has and which I frequently use. I have synced my contact list to dialpad and I am able to just ...

Good tool for making calls

What do you like best? It is really easy to keep the track of the calls, enter the numbers and the calls are very good quality What do you dislike? I had two accesses on the screen, so always had to remove one or have to enter day after day, somehow logged me off What problems are you solving with the product? What benefits have you realized? it is cheap and easy to work with

User Friendly

What do you like best? Dialpad Talk is super user friendly and it allows to complete my work day with ease. What do you dislike? The application randomly shuts down or does not let me accept calls. What problems are you solving with the product? What benefits have you realized? Automotive website support & having the transcript with voice to text is very beneficial.

Works Well for lots of clients

What do you like best? Easy to be able to tell who is on and when to expect a call What do you dislike? People are able to manipulate their place in line Recommendations to others considering the product: Make sure you are trained up and utilize all the features that DialPad has to offer. What problems are you solving with the product? What benefits have you realized? Able to quickly talk through issues with clients and am able to call on teammates easily if needed