Dialpad Sell

Reliable VOIP solution with a few features missing

What do you like best? Reliability and multiple platforms/apps to use it from. Ease of number porting when setting up new lines. What do you dislike? No volume control for Windows app, some features are hidden depending on level of access and/or license, which isn't easy enough to discern. What problems are you solving with the product? What benefits have you realized? Salesforce integration helps track calls more effectively. Helped us overcome challenges with visibility and an ...

Dialpad Review from Heather

What do you like best? Call recording and summary very quickly after getting off the phone. What do you dislike? Sometimes slow to refresh in the app. Salesforce integration could be improved (i.e. always being able to link to a case instead of having to manually do it depending on where the call came from)> Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits have you realized? Recording calls and being ...

Good functionality but glitchy

What do you like best? I like the many features offered. It makes it really easy to keep track of who I have reached out to and when. What do you dislike? The system is glitchy sometimes. I have had many calls drop and sometimes the system crashes when multiple calls come in. What problems are you solving with the product? What benefits have you realized? It is much easier to stay organized with my outbound efforts

"The AMAZING communication tool! DIALPAD Sales"

What do you like best about Dialpad Ai Sales Center? We use this app every single day. In the office and with customers ..... All hours of the day and night . Allows us to work remote and not have to call from any personal numbers. Chats and Meetings also a great assett when working remote. Also text based marketing to remind clients of events or specials coming up. Allows you to reach multiple campaigns at one time. Dialpad Sales is really good for multiple lines and if you need different ...

"Very Helpful Tools"

What do you like best about Dialpad Ai Sales Center? This is helpful for all of my sales calls, We are all forgetful and this helps very much! What do you dislike about Dialpad Ai Sales Center? So far, nothing! It helps us keep consistent language What problems is Dialpad Ai Sales Center solving and how is that benefiting you? This is a benefit because it solves our inconsistency within our sales department

"Best application for International Calling,"

What do you like best about Dialpad Ai Sales Center? It's very convenient and easy to use, been using it for the past five months now, and it has never disappointed me with any glitches or lag What do you dislike about Dialpad Ai Sales Center? Interface needs to be little more attractive along with the fonts What problems is Dialpad Ai Sales Center solving and how is that benefiting you? The inquiring support team has always been responsive with any guidance required

"Dialpad App for Mac Review"

What do you like best about Dialpad Ai Sales Center? We can connect easily from our ATS system on dial-pad by clicking on the candidate's numbers. It redirects us to dialpad easily. Also, we have the option to run the app in the background which helps us in multitasking. What do you dislike about Dialpad Ai Sales Center? Sometimes the calls get disconnected in the app. Also, we are not able to make calls few times, we have to log out and in to make it sure it's running again. They can make ...

"Dialpad is awesome, it provide transcripts and it is easy to use."

What do you like best about Dialpad Ai Sales Center? I like the best in dialpad is that while we are in a call it provides transcripts that helps a lot in comprehending the customers inquiries. What do you dislike about Dialpad Ai Sales Center? I dont think there is any that there is not to like, it is easy to use and its features are on the right track for easy access. What problems is Dialpad Ai Sales Center solving and how is that benefiting you? with its features of transcripts while on ...

"Great Tech Love it"

What do you like best about Dialpad Ai Sales Center? Very useful love the text messaging and AI assistance. I also like the call recordings! What do you dislike about Dialpad Ai Sales Center? I Wish the Phone integration with Iphone was a bit better. What problems is Dialpad Ai Sales Center solving and how is that benefiting you? Objections !

"Very good multi channel platform"

What do you like best about Dialpad Ai Sales Center? I can communicate through different lines and channels (phone, text, direct message), have meetings and coaching sessions, and create group chats with other departments. It's an excellent platform for call centers. The AI also transcribes the calls instantly, offering real-time input, and you can access the recordings afterward. Not to mention the platform itself is super well designed, with constant updates. What do you dislike about ...