Device Magic Reviews in February 2025: User Ratings, Pros & Cons

This is a simple way to gather information from the field in a fast and detailed format.

What do you like best? Real time information helps raise customer satisfaction. Knowing immediately the status of a job directly from the field personnel is helpful when trying to maintain a high professional image. What do you dislike? Programming can be complex, but the pain is well worth the outcome. What problems are you solving with the product? What benefits have you realized? Fast and accessible information to address potential problems and leverage outstanding work.

Very helpful customer service

What do you like best? The Device Magic team helped me build out my form and explained how everything works. Over the past year and a half using the service, there have been a few times we required troubleshooting, and the DM team is always quick to answer. What do you dislike? I wish there were a way to upload my files and schedule my dispatches in advance. I'd like to be able to upload the entire week's worth on Monday and have them automatically sent to the drivers each morning. ...

Customizable and Adaptable

What do you like best? The limitless possibilities of both electronic forms and output data that we could get from this solution What do you dislike? Customer service was slow most of the time Recommendations to others considering the product: Have someone on your staff that knows basic HTML coding or is willing to learn it What problems are you solving with the product? What benefits have you realized? We moved away from paper forms that would get damaged or lost, and ...

easy to use to use and very handy

What do you like best? It does what it says on the website, the website is very straight forward and detailed, the website even has the chat online button which is fab , they are very quick to respond and very helpful.the software is very practical and handy having everything all in the one place to access everything, it definitely saves administration time in the long run and allows you to be completely paperless (which i did not think would be so easy to do) . It is also a very good ...