Desku Reviews in February 2025: User Ratings, Pros & Cons

"Best help center dashboard"

What do you like best about Desku.io? DesDesktop.io has one of the best automated messaging system that quickly identifies customer issues and leads them to the most qualified agents. Besides, broadcasts keep the audience informed with timely updates which maximizes sales potential.

"Best help center dashboard"

What do you like best about Desku.io? DesDesktop.io has one of the best automated messaging system that quickly identifies customer issues and leads them to the most qualified agents. Besides, broadcasts keep the audience informed with timely updates which maximizes sales potential.

"Simple, Easy and Intuitive."

What do you like best about Desku.io? The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need in a help desk and more.

"Simple, Easy and Intuitive."

What do you like best about Desku.io? The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need in a help desk and more.

"We have finally received the long awaited SaaS suite, which combines the products we need"

What do you like best about Desku.io? Our long awaited SaaS suite has arrived, with all the products we need, integrated, including the BOT. What do you dislike about Desku.io?

"We have finally received the long awaited SaaS suite, which combines the products we need"

What do you like best about Desku.io? Our long awaited SaaS suite has arrived, with all the products we need, integrated, including the BOT. What do you dislike about Desku.io?

"Beware ServiceDesk Plus, there are alternatives brewing in the horizon!"

What do you like best about Desku.io? having been a support person myself for many years and having worked with several, well established and strong HelpDesk solutions I could not believe that the "new kid on the block" could deliver, not only by seeing what can be done already but hearing from the developer himself where this tool is going leaves me extremely satisfied, now I have to be honest and admit that I will work a use case around this SaaS because I had no plans to offer this but I ...

"Beware ServiceDesk Plus, there are alternatives brewing in the horizon!"

What do you like best about Desku.io? having been a support person myself for many years and having worked with several, well established and strong HelpDesk solutions I could not believe that the "new kid on the block" could deliver, not only by seeing what can be done already but hearing from the developer himself where this tool is going leaves me extremely satisfied, now I have to be honest and admit that I will work a use case around this SaaS because I had no plans to offer this but I ...

"Perfect solution for Customer's Helpdesk"

What do you like best about Desku.io? I mostly like the simple and very functional Live Chat and Client's Ticket management of Desku.io. I also like the customer, agent, and department management. The user interface and the dashboard are very clean and navigation friendly.

"Perfect solution for Customer's Helpdesk"

What do you like best about Desku.io? I mostly like the simple and very functional Live Chat and Client's Ticket management of Desku.io. I also like the customer, agent, and department management. The user interface and the dashboard are very clean and navigation friendly.