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8.2

Spot Score

DeskMoz - Live Chat Software

DeskMoz Reviews in April 2025: User Ratings, Pros & Cons

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4.7

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DeskMoz Reviews & Ratings

4.7

Excellent

Based on 5 ratings & 20 reviews

Rating Distribution

Excellent

(20)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 20

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Amar Dhaliwal

05/05/24

5 out of 5

We’ve been working with this team for 5…

We’ve been working with this team for 5 years and they’ve been a fundamental part in our company with managing chat inquires in a meaningful way that has resulted in improved student satisfaction. They do amazing work and train themselves to answer questions more advanced over time.

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Amar Dhaliwal

05/05/24

5 out of 5

We’ve been working with this team for 5…

We’ve been working with this team for 5 years and they’ve been a fundamental part in our company with managing chat inquires in a meaningful way that has resulted in improved student satisfaction. They do amazing work and train themselves to answer questions more advanced over time.

F

Fazal

05/01/24

5 out of 5

Excellent service from Deskmoz

Excellent service from Deskmoz, we have outsourced our chat operations with them for almost 5 years, they have never let us down.

F

Fazal

05/01/24

5 out of 5

Excellent service from Deskmoz

Excellent service from Deskmoz, we have outsourced our chat operations with them for almost 5 years, they have never let us down.

BR

Benjamin Rose

04/30/24

5 out of 5

Exemplary Support and Seamless Collaboration

We have been partnering with DeskMoz for several years to manage our customer support operations. Our experience with DeskMoz has been exceptionally positive, enhancing both our pre-sales and post-sales support services. DeskMoz's team demonstrates exemplary communication skills, maintaining clear and consistent contact with us and ensuring that our customers always feel heard and valued. Their responsiveness is outstanding; they address queries and concerns swiftly, which has ...

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BR

Benjamin Rose

04/30/24

5 out of 5

Exemplary Support and Seamless Collaboration

We have been partnering with DeskMoz for several years to manage our customer support operations. Our experience with DeskMoz has been exceptionally positive, enhancing both our pre-sales and post-sales support services. DeskMoz's team demonstrates exemplary communication skills, maintaining clear and consistent contact with us and ensuring that our customers always feel heard and valued. Their responsiveness is outstanding; they address queries and concerns swiftly, which has ...

Read more

GT

Gaurav Tharwani

05/01/22

5 out of 5

Deskmoz has the best customer support…

Deskmoz has the best customer support as this company focuses on the one to one interaction between the customer and the agent and try to provide the the proper satisfaction to the customer for whichever inquiry they come for.

GT

Gaurav Tharwani

05/01/22

5 out of 5

Deskmoz has the best customer support…

Deskmoz has the best customer support as this company focuses on the one to one interaction between the customer and the agent and try to provide the the proper satisfaction to the customer for whichever inquiry they come for.

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Akshay D

02/17/22

5 out of 5

"DeskMoz has carried my business to new heights..."

Describe the project or task DeskMoz helped with: My education learning platform had recently gained a lot of traffic. We had a lot of visitors looking for support from us, however, due to our busy schedules, it was impossible to manage them ourselves. We received a lot of emails however, were only able to respond to half of them, and our live chat schedule was practically offline for the majority of the time. We really wanted a solution that would solve all our issues, and provide our ...

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Akshay D

02/17/22

5 out of 5

"DeskMoz has carried my business to new heights..."

Describe the project or task DeskMoz helped with: My education learning platform had recently gained a lot of traffic. We had a lot of visitors looking for support from us, however, due to our busy schedules, it was impossible to manage them ourselves. We received a lot of emails however, were only able to respond to half of them, and our live chat schedule was practically offline for the majority of the time. We really wanted a solution that would solve all our issues, and provide our ...

Read more