Deskero Reviews in April 2025: User Ratings, Pros & Cons

DESKERO SOFTWARE CLOUD BASED

What do you like best? YOU ONLY PAYS FOR THE NUMBER OF PEOPLE THAT ARE ACTUALLY USING THE SOFTWARE .DESKERO IS A CLOUD BASED SOFTWARE THT OFFERS SIMPLE YET EFFECTIVE TOOLS TO INTERGATE REQUESTED COMING FROM DIFFER USERS What do you dislike? NOTHING I DISLIKE A GREAT SOFTWARE TO USE AND LEARN DIFFER TECHNIQUES ABOUT Recommendations to others considering the product VERY GREAT CLOUD BASED SOFTWARE TO USE VERY WELL RECOMMENDED INTO GREAT SUCCESS What business problems are you solving with ...

My experience with Deskero

What do you like best? The best thing of all is the simplicity to work with the system, both for the helpdesk agent and for the client, has significantly improved our production and customer satisfaction has improved our communication with customers and has not helped much to be more efficient in our daily work What do you dislike? So far we have not found anything that we do not like about the system, we believe that the system is great. Just since we started using Deskero, we have ...

Helpdesk software done right

What do you like best? We have been trying different tools for managing help desk and support tickets and this is the best so far. So easy to use and complete value for your money! Improves the communication so effectively! Automatic notifications are so nice. In conclusion Deskero is really an ideal cost effective Helpdesk platform that is hosted in the cloud. What do you dislike? I currently don't have any problems with Deskero during my trial period it does what needs to do perfectly. ...

The best

What do you like best? Classic example of the way things should work What do you dislike? Nothing. These folks know their stuff absolutely. What business problems are you solving with the product? What benefits have you realized? Many benefits

Good application

What do you like best? What i've liked the most is how easy everything is setup on the platform, as well as how neat everything looks. Also our customers have been really happy about this tools and are looking forward to use it onwards. What do you dislike? There is actually nothing to list here as a con as I am happily using the app so far. It takes a little while to get used to this app though. The background themes are not so pleasant. What business problems are you solving with the ...

Support system that helps users manage multi-channel support queries, and track performance.

What do you like best? Usability and adaptability make Deskero a keen answer for organizations in any industry, arranging work processes consistently and giving administrators a chance to focus on the main thing: fulfilling clients. What do you dislike? Absence of a database interface with our BI devices. It makes them report instruments installed and takes into consideration information download yet must be done physically. Recommendations to others considering the product In the event ...

Deskero- The best help desk software

What do you like best? It has a great user-interface that is really simple to use and easy to configure. It has really great features like integrated live chat, which are worth every penny that you use on this software. Also compared to other similar softwares it is quite cheap and affordable. What do you dislike? They have really slow response time (when asking their customer support questions, they take quite a while to reply. Some other times their site lags which they need to fix if ...

Tres bon outil de ticketing

What do you like best? la gestion centralisée des clients dans une même interface le portail d’accès client permettant les demandes de tickets le visuel de l'interface les évolutions possibles vers des scénarios (workflow d'escalade l'application smartphone bien adaptée What do you dislike? pas de gestion des temps dans la saisie des tickets. Version standard utilisé peut-être dans les versions supérieures What business problems are you solving with the product? What benefits have ...

3 years

What do you like best? I like the way it moves fast and Is very beneficial What do you dislike? Nothing about it it is a great thing to use What business problems are you solving with the product? What benefits have you realized? Alot of benefits

Help desk

What do you like best? Very easy to use , pricing is great . A great tool for effective customer management. free 14 days trial is available for this software user can check it's effectiveness and it's functions with the help of free trial What do you dislike? Background themes in this software are not attractive. And the reporting section is needs to be improved. What business problems are you solving with the product? What benefits have you realized? Now we can organize ourselves ...