Deskero Reviews in January 2025: User Ratings, Pros & Cons

I have had an outstanding experience using Deskero.

What do you like best? The Deskero interface is easy to navigate and puts all of our pertinent information in front of me. I value the reporting side as well. What do you dislike? I currently have no negative comments on Deskero. It fills our needs perfectly. What business problems are you solving with the product? What benefits have you realized? We are able to track IT and Facility issues using Deskero.

Easy fast services

What do you like best? Easy fast services, quick solutions and friendly support What do you dislike? Nothing at this stage, they have been great. They seem to have you covered and very professional at their approach to their clients. Recommendations to others considering the product Jump now, they are quick to respond and friendly What business problems are you solving with the product? What benefits have you realized? Management with customer service

Deskero Review - An Amazing tool

What do you like best? I like that the tool is very effective when it comes to communication both in-house and with customers and it comes to with a great UI. What do you dislike? So far everything is perfect, No issues at all. Recommendations to others considering the product: Deskero is a must have for a business. Try it today What problems are you solving with the product? What benefits have you realized? With the Deskero, handling customer issues is effortless. Communication ...

It is amazing

What do you like best? It is very secure. Their customer care service is magnificent, since they reply to questions asked in time. What do you dislike? I have no dislikes about it because it meets all my requirements. What problems are you solving with the product? What benefits have you realized? It keeps us in constant contact with our customers.

Superb application for your communication needs

What do you like best? Deskero provided the means to provide clear communication between the company and its customers. What do you dislike? Not much to dislike about this application as it has everything needed to communicate effectively. Recommendations to others considering the product: Nothing to add at this time What problems are you solving with the product? What benefits have you realized? Provides quick solutions to the average user in communicating

I love it

What do you like best? I love everything about it. It is easy to use, it meets all my requirements and it is also very secure and user-friendly. What do you dislike? I cannot say that it is expensive but it is also not really cheap, but it is worth every penny you use on it. What problems are you solving with the product? What benefits have you realized? We use it as a call center software for communicating with our customers.

Versatile powerful interface with your customers

What do you like best? Impressed with the simplicity and customisability of Deskero. This cloud help desk software also serves as a versatile support ticket system. Great tool to take care of our customer service needs. The chat and engagement features let our support team interact with our customers in a proactive way. What do you dislike? Price is more than compensated for by the power of this software Recommendations to others considering the product If you need to establish a ...

Smart solution

What do you like best? Deskero is a powerful tool that makes customer service easy and quick. It is a flexible software, its easy customization is one of its best features. Its ticket system is clean and organized and allows easy handling of user queries. What do you dislike? It has key features for customer service.I have no complaints about Deskero. Recommendations to others considering the product I would recommend it for startups and small businesses. What business problems are you ...

Tres bon outil de ticketing

What do you like best? la gestion centralisée des clients dans une même interface le portail d’accès client permettant les demandes de tickets le visuel de l'interface les évolutions possibles vers des scénarios (workflow d'escalade l'application smartphone bien adaptée What do you dislike? pas de gestion des temps dans la saisie des tickets. Version standard utilisé peut-être dans les versions supérieures What business problems are you solving with the product? What benefits have ...

Help desk

What do you like best? Very easy to use , pricing is great . A great tool for effective customer management. free 14 days trial is available for this software user can check it's effectiveness and it's functions with the help of free trial What do you dislike? Background themes in this software are not attractive. And the reporting section is needs to be improved. What business problems are you solving with the product? What benefits have you realized? Now we can organize ourselves ...