Deskero Reviews in April 2025: User Ratings, Pros & Cons

Best Help Desk Software

What do you like best? Improves communication so effectively. It is easy to use. Has automatic notification that keeps everyone updated immediately. Web based with mobile app that one can use to connect. Ability to develop solutions for all roadblock we encounter in a promptly manner What do you dislike? The lack of database interface with our Bi tools. Some reporting tools are embedded and allows data download but has to be done manually. Recommendations to others considering ...

It is amazing

What do you like best? It is very secure. Their customer care service is magnificent, since they reply to questions asked in time. What do you dislike? I have no dislikes about it because it meets all my requirements. What problems are you solving with the product? What benefits have you realized? It keeps us in constant contact with our customers.

Its simplicity is amazing

What do you like best? It is very secure and user-friendly. I just love it very much. What do you dislike? I do not dislike anything about this software. What problems are you solving with the product? What benefits have you realized? We use it to keep in contact with our customers.

Superb application for your communication needs

What do you like best? Deskero provided the means to provide clear communication between the company and its customers. What do you dislike? Not much to dislike about this application as it has everything needed to communicate effectively. Recommendations to others considering the product: Nothing to add at this time What problems are you solving with the product? What benefits have you realized? Provides quick solutions to the average user in communicating

Geniale

What do you like best? sinceramente, la potenzialità, l'avevo lasciato senza utilizzarlo per mesi, mi sono ritrovato tutte le richieste dei miei clienti! inoltre dopo aver provato altri quando l'ho rivisto sono entrato subito e con facilita nei miei ticket What do you dislike? al momento lo sto ricominciando ad utilizzare, spero che dopo il primo impatto sia tutto in discesa, visto che provengo d'altri service desk dificile da utilizzare e non cosi compatti ma pieno d'ingegno ...

I love it

What do you like best? I love everything about it. It is easy to use, it meets all my requirements and it is also very secure and user-friendly. What do you dislike? I cannot say that it is expensive but it is also not really cheap, but it is worth every penny you use on it. What problems are you solving with the product? What benefits have you realized? We use it as a call center software for communicating with our customers.

Es la oportudidad de crecer

What do you like best? Tiene todo lo necesario para brindar soporte técnico, mis expectativas son muy altas. Es altamente personaliza ble y muy intuitivo. También me gusta mucho que tienen en cuenta la integración por api.El tiempo en que se crea un ticket por envío de correos es rápido. La creación de grupos para tickets y tipificación según sea incidente requerimiento o problema es muy benéfico. Se puede hacer una integración con esta plataforma super rápido. la administración de ...

It is an incredible tool.

What do you like best? I love this application because it is very easy to use and configure. It has a simple and efficient design, with an excellent interface and at an affordable price. This is a great and very useful system. It has a technical support dedicated to solve any problem and give immediate response. What do you dislike? It is a fairly complete, pleasant and very effective system. It has helped us a lot and we were able to solve many problems. Actually I do not have any ...

Deskero is flexible

What do you like best? It is simple software with a broad and useful knowledge base. The interface is user-friendly and easy to use. It helps us to efficiently manage queries that come various communication channels such as social networking, chat and email. What do you dislike? It provides the essential features to improve our customer service, so I have no complaints about the software. Recommendations to others considering the product I recommend it. Deskero simplicity makes it very ...

It is an incredible tool.

What do you like best? I love this application because it is very easy to use and configure. It has a simple and efficient design, with an excellent interface and at an affordable price. This is a great and very useful system. It has a technical support dedicated to solve any problem and give immediate response. What do you dislike? It is a fairly complete, pleasant and very effective system. It has helped us a lot and we were able to solve many problems. Actually I do not have any ...