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9.0

Spot Score

Deskero - Help Desk Software

Deskero Reviews in January 2025: User Ratings, Pros & Cons

Streamlining customer support, one click at a time.

4.3

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Starts from $9/User/Month when Billed Yearly

Deskero Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 70 reviews

Rating Distribution

Excellent

(37)

Very Good

(30)

Good

(3)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 70

02/04/19

5 out of 5

Flexible amazing interface with your clients

What do you like best? Awed with the straightforwardness and customisability of Deskero. This cloud help work area programming likewise fills in as a flexible help ticket framework. Incredible device to deal with our client benefit needs. The visit and commitment highlights let our help group interface with our clients in a proactive way.Improves the correspondence so adequately! Programmed notices are so decent - keeps everybody refreshed promptly about any report on the issues! What do ...

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01/16/19

5 out of 5

El mejor software de mesa de ayuda

What do you like best? Lo mejor de todo es que es muy sencillo y rápido comenzar de trabajar con el sistema, tanto para el agente de asistencia técnica como para el cliente, me ha servido muchísimo para agilizar las tareas y una mayor satisfacción del cliente. Tiene características que se pueden tomar conforme el proyecto avance y nuestras necesidades aumenten. Me gusta la facilidad de agregar o retirar agentes según se necesite. y también la administración de roles de agente. La cantidad ...

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01/13/19

5 out of 5

DESKERO SOFTWARE CLOUD BASED

What do you like best? YOU ONLY PAYS FOR THE NUMBER OF PEOPLE THAT ARE ACTUALLY USING THE SOFTWARE .DESKERO IS A CLOUD BASED SOFTWARE THT OFFERS SIMPLE YET EFFECTIVE TOOLS TO INTERGATE REQUESTED COMING FROM DIFFER USERS What do you dislike? NOTHING I DISLIKE A GREAT SOFTWARE TO USE AND LEARN DIFFER TECHNIQUES ABOUT Recommendations to others considering the product VERY GREAT CLOUD BASED SOFTWARE TO USE VERY WELL RECOMMENDED INTO GREAT SUCCESS What business problems are you solving with ...

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01/08/19

5 out of 5

My experience with Deskero

What do you like best? The best thing of all is the simplicity to work with the system, both for the helpdesk agent and for the client, has significantly improved our production and customer satisfaction has improved our communication with customers and has not helped much to be more efficient in our daily work What do you dislike? So far we have not found anything that we do not like about the system, we believe that the system is great. Just since we started using Deskero, we have ...

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01/07/19

5 out of 5

Helpdesk software done right

What do you like best? We have been trying different tools for managing help desk and support tickets and this is the best so far. So easy to use and complete value for your money! Improves the communication so effectively! Automatic notifications are so nice. In conclusion Deskero is really an ideal cost effective Helpdesk platform that is hosted in the cloud. What do you dislike? I currently don't have any problems with Deskero during my trial period it does what needs to do perfectly. ...

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01/06/19

5 out of 5

The best

What do you like best? Classic example of the way things should work What do you dislike? Nothing. These folks know their stuff absolutely. What business problems are you solving with the product? What benefits have you realized? Many benefits

08/02/18

5 out of 5

Good Help Desk Tool

What do you like best? The system is quick and efficient. Deskero allows you to measure, so that you can manage. Automatic notifications are so nice - keeps everyone updated immediately about any update on the issues! What do you dislike? I can't seems to find anything that I dislike with this Platform. Recommendations to others considering the product I think they are going in the right direction and I hope they will soon be competition. What business problems are you solving with the ...

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04/28/18

5 out of 5

It was wonderful software

What do you like best? I liked the quick response for the software What do you dislike? Acully untill right now nothing ai apearing bad What business problems are you solving with the product? What benefits have you realized? till now I'm still testing it

02/09/18

5 out of 5

Il miglior software per la gestione dei ticket

What do you like best? Ha tutte le funzionalità necessarie per gestire al meglio le richieste di supporto dei clienti. What do you dislike? Non trovo al momento nulla che non mi piaccia What business problems are you solving with the product? What benefits have you realized? La gestione delle richieste di supporto e di segnalazione di bugs durante lo sviluppo di un sw può diventare molto impegnativa. Deskero permette di tenere traccia di ogni segnalazione

01/17/18

5 out of 5

Deskero Review

What do you like best? Very simple to integrate and implement within an organization! One click reply to tickets, immediate conversion of chat sessions into tickets, simple email importing and social monitor features to track and compare competition. Great cloud based help desk support solution! What do you dislike? Over the course of implementing and using Deskero - our team has yet to encounter any negatives. What business problems are you solving with the product? What benefits have ...

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