Desk360 Reviews in April 2025: User Ratings, Pros & Cons

"Excellent product that combines all customer feedback channels in one"

What do you like best about Desk360? As a company, we like the fact that we can see all requests in the same place. It also saves us a lot of time. What do you dislike about Desk360? Nothing really, the product is becoming better and better every day. What problems is Desk360 solving and how is that benefiting you? Being able to make sure all requests are addressed coming from our users on all platforms

"Time saver"

What do you like best about Desk360? A turnkey product. Replying Google Play and App Store reviews alongside social media and in-app channels in one platform. What do you dislike about Desk360? The user interface for in-app messaging could be a bit more minimalistic. What problems is Desk360 solving and how is that benefiting you? Trying to steer a product ship through a global pandemic would be difficult for anyone. We were operating in one of the unlucky industries that forced us to ...

"Desk360 Experience"

What do you like best about Desk360? Desk360 is time-saving and helps to see the bigger picture while managing user reviews and needs. There are different platforms that we receive user feedbacks or requests. Desk360 allows us to see all these platforms in just a screen with user-friendly design. It also provides the analysis of our actions and helps to see the growth of our products. We also do not miss any user feedback with Desk360's simple interface. What do you dislike about ...

"Great Customer Support Solution"

What do you like best about Desk360? Desk360 is way more affordable than the other customer support platforms. It does what others do, and not that expensive. To be honest, when I first switched to Desk360, I didn't even think I'd be happy about it, I was skeptical because I have never heard of it before, but they talked me into it and gave me a 6-months free trial, which is great! After 6 months, I knew I would keep using it. Lastly, I really want to thank the team, they are really great. ...

"Best Companion for your Company"

What do you like best about Desk360? Flexible Support Easy to contact with the team. Easy to customize the control panels upon company needs. Best features for a customer support team needs. They're ready to develop any new feature you need. What do you dislike about Desk360? The first days of the integration there were some features missing but the team at Desk360 worked really hard to deploy the features we need before releasing our app with their SDK and finished all of them. We really ...

"360-Degree Customer Support"

What do you like best about Desk360? Since we hold instant and simultaneous contests in Oyna Kazan and Trivia SuperStars apps, it was crucial for us to ensure any problems our users might encounter are solved immediately. Not only that, we had to do it in multiple languages, since we operate on a global scale. That’s where Desk360 came in, a product that well deserves its name as it provides a 360-degree customer support across all channels. Now we can communicate with our customers easily ...

"Very good"

What do you like best about Desk360? We got all rewiews from different platforms in one system. Fast update and no delay. Best integration ever. Thank you so much! What do you dislike about Desk360? Everything is ok for now, satisfied with work. What problems is Desk360 solving and how is that benefiting you? İt simplifies the work and saves time.

"About desk360"

What do you like best about Desk360? Desk360 is very useful and practical application. What do you dislike about Desk360? We would like to use language filter too. It would be great if it will be added to the system. What problems is Desk360 solving and how is that benefiting you? It makes easy to check the comments of the customers from different channels and give them fast reply.

"About desk360"

What do you like best about Desk360? Desk360 is very useful and practical application. What do you dislike about Desk360? We would like to use language filter too. It would be great if it will be added to the system. What problems is Desk360 solving and how is that benefiting you? It makes easy to check the comments of the customers from different channels and give them fast reply.

"Best way for managing customer questions."

What do you like best about Desk360? I definetly recommend desk360 to everyone. With desk360 you can easily manage customer questions coming from multiple channels. What do you dislike about Desk360? Definitely nothing. Desk60 is very helpfull for managing customer questions. Recommendations to others considering Desk360: You can try desk360 if you need to manage customer requests coming from multiple channel. What problems is Desk360 solving and how is that benefiting you? With desk360, we ...