Desk360 Reviews in April 2025: User Ratings, Pros & Cons

"A problem solver and useful tool!"

What do you like best about Desk360? Easy to use and time saving. Thanks to this tool, it is possible to manage all channels on a single platform. What do you dislike about Desk360? Actually nothing. I don't believe that Desk360 has any negative aspects Recommendations to others considering Desk360: Keep using this tool. Things will get easier with new features to be added in the future! What problems is Desk360 solving and how is that benefiting you? To be able to view all data easily and ...

"Gerekli teknik desteği alabiliyoruz. Ekip oldukça yardımcı."

What do you like best about Desk360? Kullanıcıları kategorize edebilmek, Ayrıntılı raporlar alabilmek, Arayüzde mümkün lduğunca fazla bilgiye erişmek. What do you dislike about Desk360? E-ticaret altyapısı biraz daha iyileştirilebilir. Bu alanda biraz eksik. Recommendations to others considering Desk360: Kullanıcılarınızın feedbacklerini düzenli bir şekilde takip edebilmek, cevaplamak ve raporlayabilmek için iyi bir araç. What problems is Desk360 solving and how is that benefiting ...

"Very Successful"

What do you like best about Desk360? It is extraordinary that we can effectively manage your Whatsapp account. What do you dislike about Desk360? Could be more affordable. Several different designs can be added. Recommendations to others considering Desk360: You can use desk360 to better serve your customers and potential customers. I also think it is very important for personnel tracking. What problems is Desk360 solving and how is that benefiting you? Müşterilerim ve potansiyel ...

"Easy to use"

What do you like best about Desk360? I like Desk360 pricing. It 's very cheap than other chat system also they define 90days trial so you can implement website and you can trial all feature in 90days What do you dislike about Desk360? I could not see the ability to transfer the administrator account, if the installer will not use it, he cannot transfer the seat right. but the support team helps with this as well. What problems is Desk360 solving and how is that benefiting you? Desk360 ...

"So friendly service for startups"

What do you like best about Desk360? competitive price, easy installation, friendly support team What do you dislike about Desk360? Slight delay problem in switching between pages, inability to assign roles to the team in social media management What problems is Desk360 solving and how is that benefiting you? I manage all the positive/negative feedback my customers say about me from a single panel and make my job much easier.

"We connect all the social media and mobile app comments in a screen."

What do you like best about Desk360? Easy to connect to all social media and live chat. What do you dislike about Desk360? Screen Theme of the Desk360 and couldn't send any new user login informations to regarding user email automatically. Recommendations to others considering Desk360: You can use to manage all comments about your company What problems is Desk360 solving and how is that benefiting you? Manage problem all comments in the different applications.

"Best multichannel support platform."

What do you like best about Desk360? It is very nice to manage multiple products from a single screen. Instant feedback from within our mobile application provides a great experience for our customers. What do you dislike about Desk360? It is a product open to development. Doesn't have a feature that doesn't meet our needs. Recommendations to others considering Desk360: You can manage all support requests in one place. What problems is Desk360 solving and how is that benefiting you? We ...

"very simple and fast"

What do you like best about Desk360? user interface is very easy to use and simple What do you dislike about Desk360? some modules need improvement eg calendar What problems is Desk360 solving and how is that benefiting you? sorting and evaluating customer requests

"Geliştirilmesi gereken alanlar var"

What do you like best about Desk360? I LIKE CUSTOMER SERVICE SOCIAL MEDIA OMNICHANNEL PROGRAMS What do you dislike about Desk360? C2C MARKETERS SHOULD ALSO BE ADDED. OMNICHANEL REMAINERS NEED IMPROVEMENT Recommendations to others considering Desk360: The system should be shaped according to all e-commerce usage and include every need. Otherwise, I have to use a new program for every need. What problems is Desk360 solving and how is that benefiting you? Being able to receive customer ...

"Very usefulsupport is very helpful, i can say frankly. Many portals can be managed at the same page."

What do you like best about Desk360? Easy to use, easy to reach, suitable for anyone in business What do you dislike about Desk360? Sometimes is slow, but no big deal. Need improvement, but on little points. What problems is Desk360 solving and how is that benefiting you? With my company, we need to connect with customers in so many channels. Desk360 connects them together.