DemandTools Reviews in April 2025: User Ratings, Pros & Cons

"A Must Have Product"

What do you like best about DemandTools? DemandTools provides the most powerful data manipulation and query tool I have ever used. The ability to perform mass operations such as mass record merge, mass lead convert, and extremely fine tuned matching is what makes this tool a MUST HAVE for any admin of a large organization seeking to maintain clean data. What do you dislike about DemandTools? The pricing really should not be based on the SF user count, as this changes constantly. It would be ...

"Valuable Salesforce Tool"

What do you like best about DemandTools? The ability to know that I can mass update or change data very quickly. What do you dislike about DemandTools? I feel the new web-based version still needs some refinement. Recommendations to others considering DemandTools: I tell them it's one of my must-haves. What problems is DemandTools solving and how is that benefiting you? The problems solved with DemandTools included merging and updating large amounts of data.

"Me and my team extensively use and depend on Demandtools for our day to day requests."

What do you like best about DemandTools? I'd say that the most helpful part would be FRID, by using the same we have in a way semiautomated a lot of our manual work. Which initially used to take a lot of our bandwidth. What do you dislike about DemandTools? The thing I dislike would specifically be the resolution of any issue that was raised by me or by any member of our team. In addition to this, we have also been facing an issue where the percentage of matches has gone drastically down ...

"Director Systems & Operations"

What do you like best about DemandTools? My favorite thing about DemandTools is the ability to minipulated thousands of datasets in seconds. Tasks that would have taken my team days to complete can be done in seconds with DemandTools. What do you dislike about DemandTools? The downside is the cost. Being a non-profit organization our resouces our limited but there is no doubt that the value for the platform is worth it. I hope that there would be more discounts for non-profits in the ...

"I've used Demand Tools for over 15 years with two employers to great success."

What do you like best about DemandTools? Demand Tools is easy to use and powerful for maintaining data hygiene and managing mass updates and imports. I can't imagine using Salesforce.com without it. What do you dislike about DemandTools? I have no complaints. The program performs reliably, is packed with useful functionality and support is great. What problems is DemandTools solving and how is that benefiting you? We use it primarily to remove duplicate data and to manage data transfers ...

"Great system for cleaning your data"

What do you like best about DemandTools? I like that a lot of the scenarios are preloaded. You can pick and choose what fields you want to see in your deduplication stage. MassImpact is great for making changes to multiple records very quickly. What do you dislike about DemandTools? I don't have anything wrong to say about demand tools. Its functions work very well for us. What problems is DemandTools solving and how is that benefiting you? We use demandtools to help dedupe records in our ...

"Extremely powerful and easy to use"

What do you like best about DemandTools? DemandTools is inifitely expandable based on your own CRM configuration. You can edit any and all data within the system. It also handles a variety of data updates such as reassignments, mass conversion etc. What do you dislike about DemandTools? Nothing - overall DemandTools handles any type of Data manipulation you could want. What problems is DemandTools solving and how is that benefiting you? Updating data due to CRM changes, data cleansing, etc.

"As a Salesforce admin, I love using DemandTools"

What do you like best about DemandTools? Ability to efficiently perform SFDC data transfers in mass, especially sub-objects under Account. I own data transfers in my org and use DT weekly. Compared to Dataloader, DemandTools is way more advanced in my opinion. What do you dislike about DemandTools? The interface is a little tricky sometimes, but once you get the hang of it, its a breeze. At my company, we need to use a remote desktop login with DemandTools which can be a bit ...

"Amazing Demand Tools"

What do you like best about DemandTools? We use Demand tool to extract the records on the basis of the scenarios for duplicate checks, bulk updating the records, converting leads, merging the records in bulk and we use it for de-duping What do you dislike about DemandTools? Sometimes it's crashes and slow it down the things What problems is DemandTools solving and how is that benefiting you? Through DT we are trying to update records in bulk, checking Salesforce data hygiene, merging the ...

"Great Data Tool for everything Salesforce"

What do you like best about DemandTools? What I like most about DemandTools is all of the different ways you can use it to extract, update, insert, merge and delete data. It is much easier to use and has a cleaner interface than competitors as well. What do you dislike about DemandTools? There isn't a ton I don't like about the tool. I wish it were easier to set up users with access to it inside the platform instead of from the website. I wish there were an easier way to export duplicates ...