DemandTools Reviews in February 2025: User Ratings, Pros & Cons

"Exactly What I Was Looking For in Data Management"

What do you like best about DemandTools? Scenarios that can run in scheduled Batches. What do you dislike about DemandTools? Not all features are supported on MAC (PeopleImportant as one example) What problems is DemandTools solving and how is that benefiting you? Data Deduping, Roll up summaries, Lead to Account Matching

"Best tool for salesforce"

What do you like best about DemandTools? DemandTools Is the only way I can manage, update, clean, etc... salesforce. Best tool on the market What do you dislike about DemandTools? Nothing that I can think of. The team is constantly adding features and asks. What problems is DemandTools solving and how is that benefiting you? Cleaning Contacts, Opportunities, Reports, etc... Only way to system administrate salesforce. Mass updating is essential when reorganizing and adding new Items

"Best tool for SFDC data management"

What do you like best about DemandTools? Ability to schedule automated jobs -- for example I've scheduled an automated Contact de-dupe and merge process. They give you a lot of options on the confidence level of the match (i.e. email address and last name exact match with first name first letter match, vs. fuzzy match) so you can work with your team on what level of confidence you are comfortable with when executing a bulk de-dupe and merge. What do you dislike about DemandTools? 1) Mac is ...

"Liam P"

What do you like best about DemandTools? I like Find ID and mass effect, I use them often. What do you dislike about DemandTools? Not that I can think of anything for this q. Recommendations to others considering DemandTools: It's a great flexible tool for SF. What problems is DemandTools solving and how is that benefiting you? Matching external lists to SF objects. Mass changes to SF.

"Great Support / Powerful Tool"

What do you like best about DemandTools? Powerful Tool - our phone number formats were all over the board, Demand Tool quickly allowed me to update our 350K contacts in a few clicks. We are an international company, and the dailer we use has a specific format, so we had to get our phone numbers cleaned up to stop creating duplicates and frustrating our customer service people. What do you dislike about DemandTools? Unfotuantely the cost of the products continues to go up every year and it ...

"Best Tool I have used for Salesforce Data"

What do you like best about DemandTools? I only use this tool for data corrections which barely scratches the surface of its capability. The fact that you can use common label names instead of API names starts the long list of items I love about this product. It allows multiple tabs in a worksheet that allows you to do multiple uploads from one worksheet. What do you dislike about DemandTools? There isn't anything I dislike about this product. Recommendations to others considering ...

"Very good tool. Many possibilities to manage account mergings."

What do you like best about DemandTools? Plenty of options how to find adress duplicates and how to define master accounts in account mergings. What do you dislike about DemandTools? Takes a long time to load and compare data, but I am not sure if this is based on my internet connection. What problems is DemandTools solving and how is that benefiting you? My benefits: - Account Deduplication of thousand duplicates - same with contact merging - converting Leads to contacts I do not have any ...

"Best in Class Tool for Salesforce Data Management"

What do you like best about DemandTools? DemandTools has the best in class set of tools for merging, updating and discovery. I haven't found another tool on the market with the full feature set. I utilize every part of the solution in my role as a salesforce consultant. What do you dislike about DemandTools? The DemandTools legacy UI Is challenging, the newer version DTV has a much better UI but is missing some features still. Once they align the functionality of DTV, I will utilize ...

"We use demand tools for duplicate management, to upset records or to delete records."

What do you like best about DemandTools? The effortless ability to update records What do you dislike about DemandTools? The formulas can be confusing at times, at least in my experience. What problems is DemandTools solving and how is that benefiting you? Duplicate Management, Updating and Deleting Records.

"Great solution for SFDC, the recent interface upgrades have been nice. Unfortunately I use Dynamics."

What do you like best about DemandTools? Smart dedupe logic and dynamic solution The new interface is much more user friendly I currently use Dynamics 365 I would put it on par with competitors in SFDC, but there isn't a lot of solutions like this that work with Dynamics What do you dislike about DemandTools? Dynamics support is sub-par. Most of the solution is designed around SFDC. I wish I had a better cadence with their support team to maximize the tool in my tech stack to run dedupe ...