Demandforce Reviews in April 2025: User Ratings, Pros & Cons

Constant reliable communications

What do you like best? 2 way texting feature, which was recently added in the last few months. Texting is so popular with our clients and we can now respond to their texts, which is sometimes our only way to get a hold of people if their phone has no voicemail. It has already made a huge positive impact. What do you dislike? Need more educational how-to videos on how to best use all the various features. What business problems are you solving with the product? What benefits have you ...

Simple reviewer and confirmer

What do you like best? I love that clients can request, confirm, or cancel appointments through a single email or text message What do you dislike? I wish the reviews on demandforce would post Elsewhere on the world wide web What business problems are you solving with the product? What benefits have you realized? We have multiple ways of getting people's requested appointments to them so they do not forget, which leads to less cancellations or last-minute no shows

DemandForce has a lot of nice features but is unreliable

What do you like best? I like that it allows the user to see which clients texted a response for an appointment and it's fairly simple to use. What do you dislike? I don't like that sometimes it mysteriously crashes and all of the clients who already have confirmed an appointment get automatically deleted and customer service is hard to get in touch with because we are on the East Coast. What business problems are you solving with the product? What benefits have you realized? ...

It is Ok

What do you like best? I like the patient communication. It is the only email marketing that works with AthenaHealth. They helped putting reviews on our website. What do you dislike? The service was not good, we had to ask multiple times to get things done. The emails are limited, you can only add pictures to a small size so emails are not aesthetically pleasing. Recommendations to others considering the product I wouldn't use it if it can be avoided. The company is small and the ...

DemandForce is all talk

What do you like best? Using Demand Force to confirm appointments. This is a labor saving feature. When coupled with the ability for guests to leave reviews, it closes the loop. What do you dislike? Reviews in Demand Force are not recognized by Google as valid reviews. As a result they are only used as posted in our website. This is helpful, but certainly not worth the monthly cost of the software. Recommendations to others considering the product There have been almost no ...