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8.7

Spot Score

Demandforce - Reputation Management Software

Demandforce Reviews in April 2025: User Ratings, Pros & Cons

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3.6

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Demandforce Reviews & Ratings

3.6

Very Good

Based on 87 ratings & 25 reviews

Rating Distribution

Excellent

(8)

Very Good

(9)

Good

(4)

Poor

(1)

Terible

(3)

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Showing 11-20 out of 25

07/26/18

4.5 out of 5

Easy Email outreach and Campaign automation

What do you like best? Demandforce was very easy to integrate into our salon studio and sync the emails that are attached to our clients book. It has an automation system, to outreach to clients automatically or remind them if they havent made an appointment in a while. It's very simple to use. What do you dislike? The Campaign creations are very basic and not much customizable. You can add your own html code but you are still limited. Recommendations to others considering the ...

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07/13/18

4 out of 5

Everything but the kitchen sink

What do you like best? Reminders, reminders, reminders. I love them. Clients love them. It's the most utilized feature. 2 way texting is also a real game changer in getting valid responses to client inquiries. What do you dislike? I wish they has SMS only campaigns. You get a much better read through and response rate to a text, even if the emails are built to be agile. What business problems are you solving with the product? What benefits have you realized? No call no shows have ...

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04/30/18

0 out of 5

Care About Your Money Not You

What do you like best? The best thing that I have noticed is that you can cancel, this company did not care about our company as a whole just their money. We spoke to them about our issues and they did not even care. What do you dislike? The money hungry attitude of the company, not about trying to help the customer, work with the customer or put it right. And it is not even easy to cancel their service, they force you to pay again What business problems are you solving with the ...

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04/17/18

3.5 out of 5

Expensive, but gets the job done

What do you like best? There are lots of options for customizing how clients can request appointments, and how reminders are sent. We appreciate the flexibility, and we really love that it works in conjunction with our practice management software What do you dislike? It is significantly more expensive than other, similar companies we have been looking into What business problems are you solving with the product? What benefits have you realized? Online appointment scheduling, ...

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02/27/18

0 out of 5

Overpromise, underdeliver

What do you like best? Text and email capabilities to generate reviews and send messages. The reps are helpful, to a point. What do you dislike? The sales rep promised me that they could meet my targeted expectations and they were completely unable to carry through. It has been an abject failure and waste of money. The worst aspect is that 7 months into my year long contract, they came out with an add on product that would do exactly what I needed, but they refused to include it in my ...

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01/31/18

5 out of 5

very great product

What do you like best? I like how customizable the program is. We can set how many reminders go out and how frequent they go out as well What do you dislike? Some times people tell us they didn’t get a reminder and we check all the info that gave us and if it’s correct then we call demand force and occasionally they say it was an error on their end. So occasionally people miss their appointment because they didn’t get a reminder What business problems are you solving with the ...

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01/13/18

2.5 out of 5

Automated marketing communication

What do you like best? It is very convenient for keeping in touch with clients, helping them automate replies and keeping track. What do you dislike? the customer service and feedback is slow and needs to be looked upon. Recommendations to others considering the product Helping in automated reminders for our clients What business problems are you solving with the product? What benefits have you realized? Helping us currently in marketing for products

01/09/18

5 out of 5

Damandforce really gets the job done, it even sends happy birthdays, and appointment reminders

What do you like best? I love the fact that all my patients get reminders of appointments and can automatically send back a confirmation of their appointment. It really helps knowing that each patient is reminded of their appointment. What do you dislike? There isn't really anything about this program that I don't like. Recommendations to others considering the product It is great software that really gets the job done, it is easy and sufficient. What business problems are you ...

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01/09/18

4 out of 5

Amazing for Appointment Requests and Customer Communication!

What do you like best? Keeps everything in one place and integrates nicely with WordPress sites. Allows for emailing, texting, and surveys What do you dislike? Takes a bit to get onboarded, but not so much that it is a turnoff. Recommendations to others considering the product Go for it. Completely worth it if you want to automate your digital marketing program and streamline your daily duties What business problems are you solving with the product? What benefits have you ...

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01/09/18

3.5 out of 5

Leading edge automated marketing solution

What do you like best? Works seamlessly for me in some of our companies businesses where the customers can interact and increase their involvement and even more fluidly account on if they were still planning on coming in one day or another. What do you dislike? When originally looking for pricing. Found we needed to submit a quote to just get an idea of the cost. With their was just guide to price price for quick easy comparison purposes. Other than that, not too much negative that I ...

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