Demandforce Reviews in April 2025: User Ratings, Pros & Cons

Great software

What do you like best? I love the texting patients feature. It’s my favorite part of demand force also how it shows all of our reviews in one spot What do you dislike? One downside of demandforce is that it will not show you a date of when a patient decides to opt out of being contacted Recommendations to others considering the product: I would 100% recommend choosing this software for your practice. What problems are you solving with the product? What benefits have you ...

Not adaptable, but well integrated with POS

What do you like best? Integration with Millennium POS, sending reminder emails and prompting for reviews. Ability to request appointments through Demandforce. What do you dislike? Email templates are ugly and inflexible. Reviews are collected displayed within the Demandforce website, vs referring to a third party like google. This lowers their visibility and consumer confidence. Recommendations to others considering the product: Customer support is always responsive and ...

Not adaptable, but well integrated with POS

What do you like best? Integration with Millennium POS, sending reminder emails and prompting for reviews. Ability to request appointments through Demandforce. What do you dislike? Email templates are ugly and inflexible. Reviews are collected displayed within the Demandforce website, vs referring to a third party like google. This lowers their visibility and consumer confidence. Recommendations to others considering the product Customer support is always responsive and friendly. ...

Easy to use marketing service

What do you like best? Ease of use. Very simple to navigate and create promotional emails What do you dislike? Website is slow and I have had issues with emails not being sent as scheduled What business problems are you solving with the product? What benefits have you realized? Confirming appointments and easier communication with clients using the text message feature

DemandForce Review

What do you like best? I like how simple it is for our customers to leave reviews of our business. Following their visits, they receive an email about leaving a review. I also find it extremely helpful that this system sends reminders for appointments and also gives the person the option to confirm or cancel the appointment. It also sends the appointment reminders based on their communication preferences. What do you dislike? There are not specific things I dislike about this product. ...

Demand Force

What do you like best? Easy to use and great for creating templates. What do you dislike? Not user friendly could be simplified a bit. What business problems are you solving with the product? What benefits have you realized? Reaching our entire database of clients and prospects.

Demandforce is helpful in online customer communications

What do you like best? I like that our customers can schedule their own appointments and view their service records. What do you dislike? I think they should make sharing information easier since i've paid for the service. Recommendations to others considering the product do a demo What business problems are you solving with the product? What benefits have you realized? follow up after the repairs.

Pretty good!

What do you like best? I love that it gives the ability to reach so many customers with minimal effort. It is also pretty user-friendly and can offer a ton of helpful information to track data. What do you dislike? I wish it was a little easier to design emails, advertisements and other things like that. Its easy to use but its capabilities are somewhat limited and it doesn't always work properly on all browsers. Recommendations to others considering the product Make sure it acts ...

Great tool that makes the office more efficient.

What do you like best? Free texting with patients! You can send automated group texts and free text which has been appreciated by both staff and patients alike. What do you dislike? My only issue so far with the program is that it does not recognize any changes to un-confirm an appointment if it has previously been confirmed. If you get a last minute cancellation to a confirmed apt and move it then change to un-confirmed demandforce does not recognize the change and will not send a ...

Saves me time to focus on patient care

What do you like best? It saves me time having to call patients to confirm their appointment, so I can focus on the patient in front of me. What do you dislike? I wish patients could choose how many texts or emails they get, like opt in to the service, but don’t want to be harassed and just want to be able to confirm the appt. I also wish there was a way to input a patients appt on the website when they are not yet registered in our system yet (for new incoming patients. What ...