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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 11-20 out of 322
C
Cindy
07/10/23
Henry is an amazing customer support
Henry is an amazing customer support! He assisted us efficiently as always! We appreciate his constant help! :)
CH
Christiane Heeg
07/03/23
Fast and very friendly service
Fast and very friendly service. That is what you need. The problem was solved speedily. Thank you.
RP
Rubert Pupkin
06/27/23
What a terrible company at every step…
What a terrible company at every step from freight shipments to simple Amazon replenishments. Of the 5 people assigned to my account there is about 2 or 3 years of combined knowledge in logistics and warehousing.
DI
Dreametry Inc
06/07/23
Deliverr's Support Team is the best…
Deliverr's Support Team is the best team I've worked with. They are super responsive, and they're the best at what they do.
C
Chad
06/05/23
Mitchell was Helpful
Mitchell's support through difficulties we faced due to system limitations for Apparel brands was perfect. We were able to resolve all issues we came across.
BB
Bare Babe
06/04/23
Deliverr has been so great to work…
Deliverr has been so great to work with! Every time there has been an issue, their customer support has been super helpful. One of the easiest 3PLs I've ever worked with.
SS
Sourabh Sharma
06/01/23
I would like to just say best service
I would like to just say, Deliverr is best for service, resolution, and shipment. AMI Venture
สน
สุภารัตน์ นิลลี่
05/23/23
good experience with team Henry
Date of experience: May 24, 2023
KT
Kevin Tun
05/21/23
The agent was very helpful and friendly!
Date of experience: May 22, 2023
JT
Jess Tapang
05/09/23
Support was superb!
Henry was great! He helped me a lot and resolved my concerns efficiently!
