Revolutionizing healthcare communication and patient reach.
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DearDoc offers custom pricing plan
After examining recent feedback on DearDoc, it is evident that the product presents a mixed bag of experiences. While some users reported feeling misled by sales representatives and encountering high-pressure tactics, others highlighted the benefits of the AI chat feature and the valuable assistance provided by customer success managers. Among the positives, ...Read more
AI chatbot feature enhances patient engagement and saves time by providing information and scheduling appointments.
Customer support is responsive and helpful in resolving issues and providing guidance to users.
Dashboard provides tools for tracking clients and storing information efficiently.
Integration with EMR systems supports seamless operations and enhances functionality.
Misleading sales tactics, falsely representing association with reputable entities like WebMD to push sales.
High-pressure sales techniques, deceptive practices, and aggressive behavior during sales calls.
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GV
Glenn V
05/24/23
"Intuitive UI, Great Lead Generation, & Amazing Customer Service"
What do you like best about DearDoc? The AI chat connects patients to us in ways that otherwise wouldn't be possible. Our patients enjoy how easy it is to reach and stay connected with our team, and we've gained a lot of insight into how to refine their experience. The customer service has been nothing short of excellent; my customer success manager Damone has always gone above and beyond, being very accommodating, attentive, What do you dislike about DearDoc? Nothing as of right now. I ...
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LJ
Love J
05/24/23
"Awesome"
What do you like best about DearDoc? It ability to provide leads and feedback. Such a useful tool What do you dislike about DearDoc? There's nothing I can say negative about Dear Doc What problems is DearDoc solving and how is that benefiting you? Solving the needs of customers
JS
Janay S
05/24/23
"Great experience overall"
What do you like best about DearDoc? I love the AI chat feature that I'm currently using for my website! I also love that I have a personal Customer Success Manager, Ashley Malone, that I can reach out to at anytime with questions or concerns. She's not only very knowledgeable but patient and kind as well! What do you dislike about DearDoc? I don't have downside at this time that I can think of. What problems is DearDoc solving and how is that benefiting you? Questions on my website ...
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GV
Glenn V
05/24/23
"Intuitive UI, Great Lead Generation, & Amazing Customer Service"
What do you like best about DearDoc? The AI chat connects patients to us in ways that otherwise wouldn't be possible. Our patients enjoy how easy it is to reach and stay connected with our team, and we've gained a lot of insight into how to refine their experience. The customer service has been nothing short of excellent; my customer success manager Damone has always gone above and beyond, being very accommodating, attentive, What do you dislike about DearDoc? Nothing as of right now. I ...
Read more
CP
Connor P
05/24/23
"10 out of 10 experience with DearDoc & my Project Manager Ashley"
What do you like best about DearDoc? The most helpful thing about DearDoc is they're 1000% committed to my companies success and they listen to my concerns & questions carefully. Because of this, they've helped us acquire a lot of leads during our time. What do you dislike about DearDoc? Nothing I can think of. Their software I would rate 8/10. However, their team alone it was a great experience working with them. I couldn't be any more grateful! What problems is DearDoc solving and how is ...
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LJ
Love J
05/24/23
"Awesome"
What do you like best about DearDoc? It ability to provide leads and feedback. Such a useful tool What do you dislike about DearDoc? There's nothing I can say negative about Dear Doc What problems is DearDoc solving and how is that benefiting you? Solving the needs of customers
JS
Janay S
05/24/23
"Great experience overall"
What do you like best about DearDoc? I love the AI chat feature that I'm currently using for my website! I also love that I have a personal Customer Success Manager, Ashley Malone, that I can reach out to at anytime with questions or concerns. She's not only very knowledgeable but patient and kind as well! What do you dislike about DearDoc? I don't have downside at this time that I can think of. What problems is DearDoc solving and how is that benefiting you? Questions on my website ...
Read more
TP
Trevor P
05/23/23
"Worked with DearDoc for years and would not change for anything."
What do you like best about DearDoc? All the features offered and the consistent addition of new features. Customer service is 2nd to none. What do you dislike about DearDoc? Nothing. No complaints. Fantastic program and service. What problems is DearDoc solving and how is that benefiting you? Generating new patient web based leads. Patient communication. Allows us to capture patients we would have lost in the past due to lack of features offered by DearDoc.
TP
Trevor P
05/23/23
"Worked with DearDoc for years and would not change for anything."
What do you like best about DearDoc? All the features offered and the consistent addition of new features. Customer service is 2nd to none. What do you dislike about DearDoc? Nothing. No complaints. Fantastic program and service. What problems is DearDoc solving and how is that benefiting you? Generating new patient web based leads. Patient communication. Allows us to capture patients we would have lost in the past due to lack of features offered by DearDoc.
AU
Anonymous User
05/17/23
"User friendly and great customer service"
What do you like best about DearDoc? I appreciate the training and customer support we received while setting up our account and the ongoing support moving forward What do you dislike about DearDoc? I wish I had more control over the dashboard and how I organized and titled my different options of where the leads go. I also would like it if the email had spell check What problems is DearDoc solving and how is that benefiting you? DearDoc helps answer some of the questions new patients may ...
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