DearDoc Reviews in April 2025: User Ratings, Pros & Cons

"Good Marketing Company"

What do you like best about DearDoc? I love getting all the patient reviews and how they help with negative reviews, Hugo is a great help What do you dislike about DearDoc? No direct notifications when a patient utilizes the text messaging What problems is DearDoc solving and how is that benefiting you? NA

"Good Marketing Company"

What do you like best about DearDoc? I love getting all the patient reviews and how they help with negative reviews, Hugo is a great help What do you dislike about DearDoc? No direct notifications when a patient utilizes the text messaging What problems is DearDoc solving and how is that benefiting you? NA

"Belligerent Sales person"

What do you like best about DearDoc? absolutely nothing. I used in several years ago and they're and unable to provide me with appropriate services. they blamed my practice for the lack of patients. They never took any responsibility. What do you dislike about DearDoc? dishonest marketing. I was asked to have a non-sales meeting to discuss WebMD . It turned into a ssales call for this product. I told him is applying and he became abusive verbally. I What problems is DearDoc solving and how ...

"Incredible tool for expanding your business and incorporating multiple functions into one platform!"

What do you like best about DearDoc? the dashboard has been a great help in tracking our clients throughout the different stages in our complex process and allows us to store all pertinent information in the notes attached to the opportunity card! What do you dislike about DearDoc? There are a few glitches I've noticed, but nothing too concerning and our customer success manager, Griffin, is always very effiecient and supportive in helping reslove any issues we come across! What problems is ...

"Vaporware - Complete Failure to deliver services"

What do you like best about DearDoc? The chatbot is, technically, functional. Outside of that we have yet to receive even one inbound lead from this channel after 2 months of service. What do you dislike about DearDoc? Their sales team will promise you the world, and the onboarding team simply disappears. We were told that DearDoc's platform would be able to replace other existing vendors. Now, we're stuck esentially double-paying for nothing. It's been a hugely disappointing ...

"Exceeded my expectations!"

What do you like best about DearDoc? DearDoc has helped my business tremendously. The AI chatbot feature on my site has saved me both time (answering questions that visitors cannot easily find on my website) and money (no need for a secretary and DearDoc has lengthened my website visits and interest in my website, thereby converting more visits to booked appointments). I will forever be a loyal DearDoc customer because of the personal touch the team provides. I am on monthly calls with ...

"Exceeded my expectations!"

What do you like best about DearDoc? DearDoc has helped my business tremendously. The AI chatbot feature on my site has saved me both time (answering questions that visitors cannot easily find on my website) and money (no need for a secretary and DearDoc has lengthened my website visits and interest in my website, thereby converting more visits to booked appointments). I will forever be a loyal DearDoc customer because of the personal touch the team provides. I am on monthly calls with ...

"Helpful and patient. We had plenty of questions and updates which were taken care of professionally"

What do you like best about DearDoc? Everyone is very accommodating and kind. What do you dislike about DearDoc? I have not run into any problems so far. What problems is DearDoc solving and how is that benefiting you? DearDoc has cut down on our phone calls since most of the questions people have can be answered with the AI chat. There is the added benefit of questions being answered after hours as well.

"Helpful and patient. We had plenty of questions and updates which were taken care of professionally"

What do you like best about DearDoc? Everyone is very accommodating and kind. What do you dislike about DearDoc? I have not run into any problems so far. What problems is DearDoc solving and how is that benefiting you? DearDoc has cut down on our phone calls since most of the questions people have can be answered with the AI chat. There is the added benefit of questions being answered after hours as well.

"Great experience overall"

What do you like best about DearDoc? I love the AI chat feature that I'm currently using for my website! I also love that I have a personal Customer Success Manager, Ashley Malone, that I can reach out to at anytime with questions or concerns. She's not only very knowledgeable but patient and kind as well! What do you dislike about DearDoc? I don't have downside at this time that I can think of. What problems is DearDoc solving and how is that benefiting you? Questions on my website ...