DearDoc

"Good Marketing Company"

What do you like best about DearDoc? I love getting all the patient reviews and how they help with negative reviews, Hugo is a great help What do you dislike about DearDoc? No direct notifications when a patient utilizes the text messaging What problems is DearDoc solving and how is that benefiting you? NA

"Exceeded my expectations!"

What do you like best about DearDoc? DearDoc has helped my business tremendously. The AI chatbot feature on my site has saved me both time (answering questions that visitors cannot easily find on my website) and money (no need for a secretary and DearDoc has lengthened my website visits and interest in my website, thereby converting more visits to booked appointments). I will forever be a loyal DearDoc customer because of the personal touch the team provides. I am on monthly calls with ...

"Helpful and patient. We had plenty of questions and updates which were taken care of professionally"

What do you like best about DearDoc? Everyone is very accommodating and kind. What do you dislike about DearDoc? I have not run into any problems so far. What problems is DearDoc solving and how is that benefiting you? DearDoc has cut down on our phone calls since most of the questions people have can be answered with the AI chat. There is the added benefit of questions being answered after hours as well.

"10 out of 10 experience with DearDoc & my Project Manager Ashley"

What do you like best about DearDoc? The most helpful thing about DearDoc is they're 1000% committed to my companies success and they listen to my concerns & questions carefully. Because of this, they've helped us acquire a lot of leads during our time. What do you dislike about DearDoc? Nothing I can think of. Their software I would rate 8/10. However, their team alone it was a great experience working with them. I couldn't be any more grateful! What problems is DearDoc solving and how is ...

"Awesome"

What do you like best about DearDoc? It ability to provide leads and feedback. Such a useful tool What do you dislike about DearDoc? There's nothing I can say negative about Dear Doc What problems is DearDoc solving and how is that benefiting you? Solving the needs of customers

"Great experience overall"

What do you like best about DearDoc? I love the AI chat feature that I'm currently using for my website! I also love that I have a personal Customer Success Manager, Ashley Malone, that I can reach out to at anytime with questions or concerns. She's not only very knowledgeable but patient and kind as well! What do you dislike about DearDoc? I don't have downside at this time that I can think of. What problems is DearDoc solving and how is that benefiting you? Questions on my website ...

"Intuitive UI, Great Lead Generation, & Amazing Customer Service"

What do you like best about DearDoc? The AI chat connects patients to us in ways that otherwise wouldn't be possible. Our patients enjoy how easy it is to reach and stay connected with our team, and we've gained a lot of insight into how to refine their experience. The customer service has been nothing short of excellent; my customer success manager Damone has always gone above and beyond, being very accommodating, attentive, What do you dislike about DearDoc? Nothing as of right now. I ...

"Worked with DearDoc for years and would not change for anything."

What do you like best about DearDoc? All the features offered and the consistent addition of new features. Customer service is 2nd to none. What do you dislike about DearDoc? Nothing. No complaints. Fantastic program and service. What problems is DearDoc solving and how is that benefiting you? Generating new patient web based leads. Patient communication. Allows us to capture patients we would have lost in the past due to lack of features offered by DearDoc.

"User friendly and great customer service"

What do you like best about DearDoc? I appreciate the training and customer support we received while setting up our account and the ongoing support moving forward What do you dislike about DearDoc? I wish I had more control over the dashboard and how I organized and titled my different options of where the leads go. I also would like it if the email had spell check What problems is DearDoc solving and how is that benefiting you? DearDoc helps answer some of the questions new patients may ...

"Great product for Instant messaging"

What do you like best about DearDoc? We use Deardoc for instant patient engagement through our website, and it seems to work effectively alongside our EMR system. The features are simple to use, and of course, the customer support is swift. I want to thank Lorely for providing a tutorial video for our team. What do you dislike about DearDoc? Nothing as of now. We do not have any problem. What problems is DearDoc solving and how is that benefiting you? Right now, DearDoc is taking care of ...