DEAR Inventory Reviews in February 2025: User Ratings, Pros & Cons

Allows you to easily control inventory

PROS & CONS What are the best aspects of this product? It integrates well with our CMS and works great with our connected channel sales manager. We can also easily add products by category. What aspects are problematic or could work better? Different sales data is sometimes shown on the dashboard, which can be confusing. The rfid connection is also quite weak. What specific problems in your company were solved by this product? We can now manage and organize our inventory. Tracking ...

Easy tracking of records

PROS & CONS What are the best aspects of this product? Everything is linked so even if one employee decides to leave, we still have all the data we need to continue functioning. It's easy to track and order the products we need for our store. What aspects are problematic or could work better? I feel some steps shouldn't be required. There are some repetitive processes. Some functions also don't link, so this becomes additional work for us. What specific problems in your company were ...

Allows you to easily control inventory

PROS & CONS What are the best aspects of this product? It integrates well with our CMS and works great with our connected channel sales manager. We can also easily add products by category. What aspects are problematic or could work better? Different sales data is sometimes shown on the dashboard, which can be confusing. The rfid connection is also quite weak. What specific problems in your company were solved by this product? We can now manage and organize our inventory. Tracking ...

Easy tracking of records

PROS & CONS What are the best aspects of this product? Everything is linked so even if one employee decides to leave, we still have all the data we need to continue functioning. It's easy to track and order the products we need for our store. What aspects are problematic or could work better? I feel some steps shouldn't be required. There are some repetitive processes. Some functions also don't link, so this becomes additional work for us. What specific problems in your company were ...

Cload connected inventory controlling

What do you like best? Implementation in our CMS was easy and works perfectly with the connected channel sales manager. Adding products by category group is easy and works also with the external handheld. What do you dislike? The dashboard sometimes shows different sales data - drafts will be added sometimes to the total amount, clearly that draft sums shoudn't be added to the total summary. Only barcode scans are allowed - rfid connection is weak. What problems are you solving ...

Terrible Experience

PROS & CONS What are the best aspects of this product? The user interface is nice, and provides a clean appearance. In addition, the pricing is fair for the features it provides. What aspects are problematic or could work better? The website is clean, but it is terribly slow. It's been an issue in the past but it's been manageable. With our company growing really rapidly, it's no longer able to meet our needs. Additionally, the website down-time is unacceptable. Usually about 5-30 ...

Terrible Experience

What do you like best? The pricing is fair, and the interface is really nice. What do you dislike? I've got few good things to say about DEAR, but more than enough negative. I've been at my company for 4 years, and we've had DEAR as long as I've been here. Speed has always been an issue, but lately it's been affecting us in more and more ways. As we've grown, the system has been less useful for our needs. In addition, they've been doing useless updates to the UI instead of actually ...

Great place to keep records

What do you like best? I love that everything is linked. We recently had a huge shift in employment, and the person who ran most of operations and purchasing left. Thanks to dear literally tracking The supplier, the product, the sku in our system, the sku in the suppliers system, re-order levels and bill of materials on products, it is extremely easy to track and re-order products. What do you dislike? There are some steps that I feel are excessive or unnecessary, but that could be as ...

Great potential but flawed in many ways...

What do you like best? Stock system split with multiple locations. Automatic stock Integration with shopify is extremely handy. Full tractability with stock means you know exactly where everything has gone. Link to Stripe & Paypal means customers can pay for their invoices without needing to phone the company. Payments can be taken via an online portal. Advanced purchases, sales means you can have multiple fulfilments (if you need to part ship). What do you dislike? The program can ...

Frustrating Customer Service at Time

PROS & CONS What are the best aspects of this product? Integrates with Woocommerce and Shipstation - sort of. There are times when this breaks. What aspects are problematic or could work better? The integration works sometimes and sometimes it doesn't. The customer service is more likely to blame you for a problem you bring to them instead of looking at the code. For example, you can upload your products from Woocommerce. It should build the SKU's in Dear. However, it doesn't always ...