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DealerSocket - Car Dealer Software

DealerSocket Reviews in April 2025: User Ratings, Pros & Cons

Streamline HR operations and drive profitability.

3.7

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DealerSocket Reviews & Ratings

3.7

Very Good

Based on 56 ratings & 62 reviews

Rating Distribution

Excellent

(34)

Very Good

(13)

Good

(5)

Poor

(5)

Terible

(5)

Expert's Review

DealerSocket is highly praised for its user-friendly interface and efficient CRM capabilities. Users appreciate the ease of teaching new employees, tracking client information, and generating tasks effortlessly. The system's straightforwardness and constant improvement in reporting are standout features that require minimal training, making it a go-to choice for ...Read more

DealerSocket pros and cons

  • Easy to teach new users, requiring minimal training.

  • Tracks clients efficiently and adds daily tasks to enhance customer service.

  • Straightforward and intuitive CRM with easy navigation.

  • Offers a range of tools to improve the overall customer experience.

  • Issues with integration and glitches, poor customer service responsiveness.

  • Designed more for programmers, may not be suitable for non-technical users.

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Showing 51-60 out of 62

AU

Anonymous User

06/04/18

3.5 out of 5

"Far from the worst..?"

What do you like best about DealerSocket? Socket talk and text with email opt ins. What do you dislike about DealerSocket?

AU

Anonymous User

02/01/18

2 out of 5

"Dealersocket Did Not Work For Us! "

What do you like best about DealerSocket? I liked their e-brochures. They were awesome to send to customers! I also like the fact that you could tell when a customer was on the website and how it alerted you in the CRM. That was a good feature to let you know that your customer was still in the market and actually still shopping for a vehicle.

AU

Anonymous User

01/30/18

3.5 out of 5

"Dealersocker review "

What do you like best about DealerSocket? Easy to navigate, good originating abilities, and user friendly What do you dislike about DealerSocket?

AU

Anonymous User

12/27/17

0 out of 5

"Worst CRM in the business"

What do you like best about DealerSocket? I did like their email template marketplace What do you dislike about DealerSocket?

AU

Anonymous User

11/22/17

2 out of 5

"Antiquated and Limited"

What do you like best about DealerSocket? It helps us accomplish all of our basic CRM needs and it is built specifically for the automotive industry. This gives it features that are more relevant to our business and customer needs.

AU

Anonymous User

11/08/17

0 out of 5

"I would not recommend it!"

What do you like best about DealerSocket? Looks nice (doesn't mean useful) and has more stuff than some other CRM What do you dislike about DealerSocket?

CH

Crista H

07/27/17

4.5 out of 5

"CRM designed for the car business"

What do you like best about DealerSocket? DealerSocket is an excellent way to manage leads, follow up with customers and in the end sell more cars. What do you dislike about DealerSocket?

CH

Crista H

07/27/17

4.5 out of 5

"CRM designed for the car business"

What do you like best about DealerSocket? DealerSocket is an excellent way to manage leads, follow up with customers and in the end sell more cars. What do you dislike about DealerSocket?

SC

Sarah C

04/25/16

4.5 out of 5

"Incredible Tool for Communication, Accountability, and Information Gathering"

What do you like best about DealerSocket? Everything. I like the electronic secretary functionality, the line-item permissions, the lead management, the Dashboard, the reports; the list goes on.

SC

Sarah C

04/25/16

4.5 out of 5

"Incredible Tool for Communication, Accountability, and Information Gathering"

What do you like best about DealerSocket? Everything. I like the electronic secretary functionality, the line-item permissions, the lead management, the Dashboard, the reports; the list goes on.