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DealerSocket - Car Dealer Software

DealerSocket Reviews in January 2025: User Ratings, Pros & Cons

Streamline HR operations and drive profitability.

3.7

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DealerSocket offers custom pricing plan

DealerSocket Reviews & Ratings

3.7

Very Good

Based on 56 ratings & 62 reviews

Rating Distribution

Excellent

(34)

Very Good

(13)

Good

(5)

Poor

(5)

Terible

(5)

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Showing 51-60 out of 62

LS

Liz S

10/25/19

2.5 out of 5

"Great system, but designed by programmers with programmers in mind"

What do you like best about DealerSocket? It's comprehensive. It manages what we need. It's intuitive. It gets the job done, but definitely is not without its faults. What do you dislike about DealerSocket?

AU

Anonymous User

11/18/18

2.5 out of 5

"Not as good as VinSolutions"

What do you like best about DealerSocket? I like that click to call is integrated with the system and your recorded calls are automatically logged. What do you dislike about DealerSocket?

AU

Anonymous User

12/01/21

2 out of 5

"Lots of good features that are useful!"

What do you like best about DealerSocket? The customer database and the ability to be able to find customers and there info quickly. What do you dislike about DealerSocket?

AU

Anonymous User

02/18/19

2 out of 5

"Not as good as others"

What do you like best about DealerSocket? It has become basic. Training is dated. Material expensive and reps dont call back What do you dislike about DealerSocket?

AU

Anonymous User

02/01/18

2 out of 5

"Dealersocket Did Not Work For Us! "

What do you like best about DealerSocket? I liked their e-brochures. They were awesome to send to customers! I also like the fact that you could tell when a customer was on the website and how it alerted you in the CRM. That was a good feature to let you know that your customer was still in the market and actually still shopping for a vehicle.

AU

Anonymous User

11/22/17

2 out of 5

"Antiquated and Limited"

What do you like best about DealerSocket? It helps us accomplish all of our basic CRM needs and it is built specifically for the automotive industry. This gives it features that are more relevant to our business and customer needs.

JK

Jeff K

09/26/19

1.5 out of 5

"Not the best CRM I have used during my career."

What do you like best about DealerSocket? It is better than not having some type of CRM. The mobile phone integration is a cool feather. What do you dislike about DealerSocket?

CW

Christie W

10/19/18

1 out of 5

"They don't even know their own product"

What do you like best about DealerSocket? The sales piece of DealerSocket works great. It's simple to use and our sales agents and management team likes it. What do you dislike about DealerSocket?

AU

Anonymous User

11/18/19

0 out of 5

"ZERO - Customer Service"

What do you like best about DealerSocket? We've had issues with integration and glitches for 4 months - 22 unanswered emails to our rep... We have been with them for over 10 years and would not recommend them at all.

AU

Anonymous User

03/20/19

0 out of 5

"Terrible Customer Service"

What do you like best about DealerSocket? It integrates with the dealer ERP, but not much beyond that. What do you dislike about DealerSocket?