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DealerSocket - Car Dealer Software

DealerSocket Reviews in April 2025: User Ratings, Pros & Cons

Streamline HR operations and drive profitability.

3.7

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DealerSocket Reviews & Ratings

3.7

Very Good

Based on 56 ratings & 62 reviews

Rating Distribution

Excellent

(34)

Very Good

(13)

Good

(5)

Poor

(5)

Terible

(5)

Expert's Review

DealerSocket is highly praised for its user-friendly interface and efficient CRM capabilities. Users appreciate the ease of teaching new employees, tracking client information, and generating tasks effortlessly. The system's straightforwardness and constant improvement in reporting are standout features that require minimal training, making it a go-to choice for ...Read more

DealerSocket pros and cons

  • Easy to teach new users, requiring minimal training.

  • Tracks clients efficiently and adds daily tasks to enhance customer service.

  • Straightforward and intuitive CRM with easy navigation.

  • Offers a range of tools to improve the overall customer experience.

  • Issues with integration and glitches, poor customer service responsiveness.

  • Designed more for programmers, may not be suitable for non-technical users.

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Showing 31-40 out of 62

MF

Melody F

05/11/19

5 out of 5

"Customer Info Saver"

What do you like best about DealerSocket? Such a great way to store customer info and last purchases as well as service history! What do you dislike about DealerSocket?

MF

Melody F

05/11/19

5 out of 5

"Customer Info Saver"

What do you like best about DealerSocket? Such a great way to store customer info and last purchases as well as service history! What do you dislike about DealerSocket?

LP

Laurence P

05/07/19

3 out of 5

"Adequate CRM with 0% chance of improving"

What do you like best about DealerSocket? It gets the job done. It is mostly user friendly and once you know how to use it, you can crank out phone calls (I am a BDC Rep).

AU

Anonymous User

04/08/19

5 out of 5

"Simply simple "

What do you like best about DealerSocket? Dealer socket CRM is the easiest crm I have every used. They are constantly making updates that’s makes out job easy.

AU

Anonymous User

04/08/19

5 out of 5

"Simply simple "

What do you like best about DealerSocket? Dealer socket CRM is the easiest crm I have every used. They are constantly making updates that’s makes out job easy.

AU

Anonymous User

03/20/19

0 out of 5

"Terrible Customer Service"

What do you like best about DealerSocket? It integrates with the dealer ERP, but not much beyond that. What do you dislike about DealerSocket?

AU

Anonymous User

02/25/19

5 out of 5

"BLACK BURN DEALERSOCKET REVEIW"

What do you like best about DealerSocket? This is a very good program I love how they actually give you a certain amount of tasks to do everyday What do you dislike about DealerSocket?

AU

Anonymous User

02/25/19

5 out of 5

"BLACK BURN DEALERSOCKET REVEIW"

What do you like best about DealerSocket? This is a very good program I love how they actually give you a certain amount of tasks to do everyday What do you dislike about DealerSocket?

AU

Anonymous User

02/18/19

2 out of 5

"Not as good as others"

What do you like best about DealerSocket? It has become basic. Training is dated. Material expensive and reps dont call back What do you dislike about DealerSocket?

AU

Anonymous User

01/22/19

3.5 out of 5

"A staple that is still improving"

What do you like best about DealerSocket? The ease and simplicity of customer management meshed with all inclusive necessary tools and functions for lead connectivity. Reaching out to potential prospects has never been so streamlined.