DealerSocket Reviews in January 2025: User Ratings, Pros & Cons

"The Best CRM in the Auto Industry"

What do you like best about DealerSocket? DealerSocket is at the forefront of the CRM market in the Auto Industry. They offer an all-in-one CRM solution that works with sales, finance, marketing, and service. With their recent acquisitions, they've extended their offerings to include a website service (DealerFire) a DMS (DealerTrack) and a couple others. Their customer service and support team is top notch as well.

"Great platform, both mobile and desktop."

What do you like best about DealerSocket? Ease of access. Doesn't matter if I am on my phone, tablet or desktop, it is easy to get to, in order to stay on top of customer contact.

"Dealersocket is a seamless and useful Automotive CRM"

What do you like best about DealerSocket? The ability to create and send mass marketing emails, and the ease of looking up customer information is awesome, everything is so streamlined and fast.

"Black Bird makes it easy"

What do you like best about DealerSocket? Dealer sockets new platform Black bird makes it easy to set your home page up with the information you want, with little widgets. you can change the size to make it fit where you want to be bale to see it. You can set up emails, text or click to call from the app from your smart phone. Build list to email or call customer. They make it easy to add a task for yourself or others. You can set text alert to your phone for new leads or task to do.

"Easy Peasy!"

What do you like best about DealerSocket? I love that it's easy to navigate, the font size is perfect and not too small and perfectly readable! I love that I can customize the home on my crm and it's easy to add and deselect things I don't necessarily need on there!

"CRM designed for the car business"

What do you like best about DealerSocket? DealerSocket is an excellent way to manage leads, follow up with customers and in the end sell more cars. What do you dislike about DealerSocket?

"Incredible Tool for Communication, Accountability, and Information Gathering"

What do you like best about DealerSocket? Everything. I like the electronic secretary functionality, the line-item permissions, the lead management, the Dashboard, the reports; the list goes on.

"USER FRIENDLY CRM"

What do you like best about DealerSocket? The CRM is straightforward and easy to use very little training is needed to teach employees how to use it. Most tasks are very straightforward. Reporting is constantly improving, and the next major upgrade needs to be to its email platform for clients.

"Good For Staying On Top Of BHPH Accounts"

What do you like best about DealerSocket? DealerSocket is a great system to use to keep track of your BHPH accounts. It has a clean interface and is fairly easy to navigate with very little training necessary. I particularly like the ability to bounce back ad forth between specific tabs on the customer's screen with ease.

"DealerSocket"

What do you like best about DealerSocket? Great program, easy to use, made processes easier to utilize What do you dislike about DealerSocket?