spotsaas-logo
Get Listed
DealerSocket - Car Dealer Software

DealerSocket Reviews in April 2025: User Ratings, Pros & Cons

Streamline HR operations and drive profitability.

3.7

Add to compare

DealerSocket offers custom pricing plan

Request a Quote

DealerSocket Reviews & Ratings

3.7

Very Good

Based on 56 ratings & 62 reviews

Rating Distribution

Excellent

(34)

Very Good

(13)

Good

(5)

Poor

(5)

Terible

(5)

Expert's Review

DealerSocket is highly praised for its user-friendly interface and efficient CRM capabilities. Users appreciate the ease of teaching new employees, tracking client information, and generating tasks effortlessly. The system's straightforwardness and constant improvement in reporting are standout features that require minimal training, making it a go-to choice for ...Read more

DealerSocket pros and cons

  • Easy to teach new users, requiring minimal training.

  • Tracks clients efficiently and adds daily tasks to enhance customer service.

  • Straightforward and intuitive CRM with easy navigation.

  • Offers a range of tools to improve the overall customer experience.

  • Issues with integration and glitches, poor customer service responsiveness.

  • Designed more for programmers, may not be suitable for non-technical users.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 62

AU

Anonymous User

09/30/21

5 out of 5

"Software for the automotive industry"

What do you like best about DealerSocket? Offers an array of tools to help dealers sell and service vehicles. This Product enhances the overall customer experience.

AU

Anonymous User

09/04/20

3.5 out of 5

"Not very flashy but gets the job done"

What do you like best about DealerSocket? Its not technical to use. It seems a little out dated but that was almost a positive because you didn't have to search hard to find what you were looking for. Technology couldn't hide it.

BB

Brian B

12/09/19

4.5 out of 5

"Great platform, both mobile and desktop."

What do you like best about DealerSocket? Ease of access. Doesn't matter if I am on my phone, tablet or desktop, it is easy to get to, in order to stay on top of customer contact.

BB

Brian B

12/09/19

4.5 out of 5

"Great platform, both mobile and desktop."

What do you like best about DealerSocket? Ease of access. Doesn't matter if I am on my phone, tablet or desktop, it is easy to get to, in order to stay on top of customer contact.

AU

Anonymous User

11/18/19

0 out of 5

"ZERO - Customer Service"

What do you like best about DealerSocket? We've had issues with integration and glitches for 4 months - 22 unanswered emails to our rep... We have been with them for over 10 years and would not recommend them at all.

LS

Liz S

10/25/19

2.5 out of 5

"Great system, but designed by programmers with programmers in mind"

What do you like best about DealerSocket? It's comprehensive. It manages what we need. It's intuitive. It gets the job done, but definitely is not without its faults. What do you dislike about DealerSocket?

JK

Jeff K

09/26/19

1.5 out of 5

"Not the best CRM I have used during my career."

What do you like best about DealerSocket? It is better than not having some type of CRM. The mobile phone integration is a cool feather. What do you dislike about DealerSocket?

AU

Anonymous User

09/20/19

4 out of 5

"Good For Staying On Top Of BHPH Accounts"

What do you like best about DealerSocket? DealerSocket is a great system to use to keep track of your BHPH accounts. It has a clean interface and is fairly easy to navigate with very little training necessary. I particularly like the ability to bounce back ad forth between specific tabs on the customer's screen with ease.

AU

Anonymous User

09/20/19

4 out of 5

"Good For Staying On Top Of BHPH Accounts"

What do you like best about DealerSocket? DealerSocket is a great system to use to keep track of your BHPH accounts. It has a clean interface and is fairly easy to navigate with very little training necessary. I particularly like the ability to bounce back ad forth between specific tabs on the customer's screen with ease.

AU

Anonymous User

09/19/19

4.5 out of 5

"Dealersocket is a seamless and useful Automotive CRM"

What do you like best about DealerSocket? The ability to create and send mass marketing emails, and the ease of looking up customer information is awesome, everything is so streamlined and fast.