DealerCenter Reviews in March 2025: User Ratings, Pros & Cons

"Ryan is the best"

What do you like best about DealerCenter? Ryan answers or calls back when free everytime i call. As a small business partner just getting off the ground treats me like we are not just ery professional and willing to answer or help with anything What do you dislike about DealerCenter? Ease of working through deals through the system but ill get better at it What problems is DealerCenter solving and how is that benefiting you? start up. set up and utilization

"Great DMS very user friendly"

What do you like best about DealerCenter? Dealer center has been a great asset with the growth of our dealership, mostly because of my account manager Bill Reilly who is always extremely helpful. What do you dislike about DealerCenter? There isn't much to be said here, but I would like more integrated lenders What problems is DealerCenter solving and how is that benefiting you? data entry, inventory management, and finance are all things dealerCenter is helping us with

"Love it makes my job easier"

What do you like best about DealerCenter? There's a lot to learn from DealerCenter; William was very helpful in training me and reviewing my questions! What do you dislike about DealerCenter? They do not have the flooring companies integrated in their system besides Westlake since they're sisters with them What problems is DealerCenter solving and how is that benefiting you? Helping me be oragnized with the inventory and able to update the deals as soon as I get new information on either ...

"Love The Products And Service"

What do you like best about DealerCenter? The website is the best! Landing page is top notch and it's well done. My Rep William R is great and always there to assist. What do you dislike about DealerCenter? There is nothing that I dislike about DealerCenter. What problems is DealerCenter solving and how is that benefiting you? I live and work in a rural area and DealerCenter helps bring customers to me. I can count on DC.

"Balkan Motors - DC"

What do you like best about DealerCenter? Its a one stop shop for all my dealership needs. My rep Charisma is a pleasure to work with and always goes above and beyond to meet our needs! What do you dislike about DealerCenter? There's multiple reps assigned to one account What problems is DealerCenter solving and how is that benefiting you? Dealercenter streamlines the proces by incorporating all needs into one portal.

"We have had a terrific experience with DealerCenter for almost a year by now"

What do you like best about DealerCenter? We really enjoy the integration with the website and the banks. It allows you to do several things without leaving the interface What do you dislike about DealerCenter? It's a little pricy once you get to use some of their integration Recommendations to others considering DealerCenter: Compare prices before you jump on board to make sure you are getting the right value. If you are not using all or most of all of the tools they offer you might be ...

"Good System, Unprofessional Staff"

What do you like best about DealerCenter? System operation and many added features that make it easy to do business. What do you dislike about DealerCenter? The sales and support staff are very unprofessional and dishonest. Recommendations to others considering DealerCenter: I recommend that you be very careful when setting up and dealing with any sales or support staff. Document everything and get email verification on any action taken. What problems is DealerCenter solving and how is that ...

"Dealer Center is our one stop shop for everything."

What do you like best about DealerCenter? Instant and excellent service from Mark Brady. We use Dealer Center for our CRM, DMS, Website provider, Credit reports , booking services, and even Autocheck History reports! What do you dislike about DealerCenter? It was difficult to learn the program at first but with support and training now the tool is wonderful and we use it all day every day. Recommendations to others considering DealerCenter: Just do it, try out Dealer Center and you won't be ...

"DealerCenter is AMAZING"

What do you like best about DealerCenter? Working with DealerCenter is so easy. And if for some reason something isn't easy, I receive phenomenal support. Saul is THE MAN! What do you dislike about DealerCenter? Can't think of anything that I dislike about DealerCenter What problems is DealerCenter solving and how is that benefiting you? eContracting is finally available through DealerCenter for the BHPH Dealers. We had a few hiccups in the beginning, but everything is great now.

"Sales Leaves us hanging."

What do you like best about DealerCenter? They have a chat system answered by humans. They do try. What do you dislike about DealerCenter? The sales force is basically worthless. You leave requests for calls back never hear from them. Only time you will get a call back it to upsell you on a new product or service. What problems is DealerCenter solving and how is that benefiting you? The platform allows you to do a lot. Leads, Sales, Marketing, and accounting. Very easy clean platform.