DataGrail Reviews in March 2025: User Ratings, Pros & Cons

"Its dope!"

What do you like best about DataGrail? I like that it is full of the latest integrations and that it works with Sales force. Sales force is everything to us and this helps a ton with the integrationfac

"DataGrail has been a great partner to help with our data privacy needs."

What do you like best about DataGrail? Our customer success manager, Auburn, has been a pleasure to work with! She is thoroughly knowledgeable about any questions we may have and provided insights to allow us to process and reduce the amount of nonresponsive/ unverified privacy requests.

"DataGrail knows their stuff"

What do you like best about DataGrail? They've been fully supportive of our compliance efforts. For every question we have, they've either had an answer or know where to get one. Every ask we've had for them, they have either already had in the pipeline, or they've run it up the flag pole to determine effort/plausibility, so from a customer-service point of view, that's been a great relationship.

"Very useful tool with an incredibly responsive and helpful support team"

What do you like best about DataGrail? Being able to centrally process requests, keep track of upcoming deadlines What do you dislike about DataGrail?

"Excellent Platform"

What do you like best about DataGrail? Using DataGrail has been absolutely painless and their support team is second to none. Despite operating in a complex area, DataGrail has made the process smooth and easy to understand. The team at DataGrail is attentive to the needs of their clients and work hard to find tailored solutions.

"Great Platform and Customer Service"

What do you like best about DataGrail? Before implementing DataGrail, the marketing team would need to be involved in every privacy request for GDPR and other regulations. With DataGrail, the program is now automated - giving back time to my team. We've connected tools like Salesforce, Marketo and others, and the process takes minutes. Support is always super helpful and quick to respond - although it's usually been user error on my part!

"DataGrail makes privacy compliance easier"

What do you like best about DataGrail? Processing DSARs is incredibly efficient through the request manager portal. What do you dislike about DataGrail?

"DataGrail makes privacy compliance easier"

What do you like best about DataGrail? Processing DSARs is incredibly efficient through the request manager portal. What do you dislike about DataGrail?

"No more getting mired in privacy/GDPR requests all day. Thanks, DataGrail!"

What do you like best about DataGrail? DataGrail's integrated solution allowed my team to focus on their day-to-day activities vs. dealing with privacy requests for GDPR and other regulations. Such a game changer.

"Fully automated, privacy program"

What do you like best about DataGrail? I no longer receive emails from the privacy team to fill out surveys of what systems I admin that could host PII and no longer have to manually look for PII when DSRs are submitted.