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DataGrail - New SaaS Software

DataGrail Reviews in March 2025: User Ratings, Pros & Cons

Streamline privacy compliance with trust and transparency.

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DataGrail Reviews & Ratings

Rating Distribution

Excellent

(124)

Very Good

(16)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 41-50 out of 142

AC

Amanda C

11/18/22

4.5 out of 5

"DataGrail for the Win"

What do you like best about DataGrail? When configured as intended, DG makes the DSR process seamless, efficient, and easy to process. What do you dislike about DataGrail?

TX

Tina X

11/18/22

4 out of 5

"Excellent customer service and support"

What do you like best about DataGrail? For someone without a technical background, it was somewhat difficult to fully understand all of DataGrail's capabilities and functionalities. Onboarding and getting the system set up was also a somewhat complicated process. However, DataGrail's excellent support team was with us every step of the way, providing us with information, responding to all our questions, and pointing us to good resources and materials to better understand our company's ...

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TX

Tina X

11/18/22

4 out of 5

"Excellent customer service and support"

What do you like best about DataGrail? For someone without a technical background, it was somewhat difficult to fully understand all of DataGrail's capabilities and functionalities. Onboarding and getting the system set up was also a somewhat complicated process. However, DataGrail's excellent support team was with us every step of the way, providing us with information, responding to all our questions, and pointing us to good resources and materials to better understand our company's ...

Read more

AU

Anonymous User

11/18/22

3 out of 5

"DataGrail has a great Customer Support Team / the technology needs some refining"

What do you like best about DataGrail? Patrick, our CS person, is my favorite part of DataGrail. He is a 10 /10 -- always super responsive to us, brings creative solutions to the table, he practices with levity and confidence, and he's just a really good guy!

AU

Anonymous User

11/17/22

5 out of 5

"Best Data Privacy Software Out There!"

What do you like best about DataGrail? I love how helpful Catherine and Patrick have been in the onboarding process. What do you dislike about DataGrail?

AU

Anonymous User

11/17/22

5 out of 5

"Helped Shorten Privacy Implementation Time"

What do you like best about DataGrail? Quick implementation and customer support What do you dislike about DataGrail?

AU

Anonymous User

11/14/22

4.5 out of 5

"Very smooth and easy working with DataGrail"

What do you like best about DataGrail? Onboarding team is helpful and responsive. Keeps us on track. What do you dislike about DataGrail?

AU

Anonymous User

10/20/22

5 out of 5

"Friendly and helpful team and great product"

What do you like best about DataGrail? The onboarding team was exceptional. Super organized. The product makes data subject requests easy to manage. What do you dislike about DataGrail?

AU

Anonymous User

10/13/22

4 out of 5

"Great platform with great customer service"

What do you like best about DataGrail? The team at Datagrail - from the sales process to implementation partner to customer support manager - have all worked towards ensuring my goals are met. The platform also met my requirements for handling data subject access requests and datamapping.

AU

Anonymous User

10/13/22

4 out of 5

"Great platform with great customer service"

What do you like best about DataGrail? The team at Datagrail - from the sales process to implementation partner to customer support manager - have all worked towards ensuring my goals are met. The platform also met my requirements for handling data subject access requests and datamapping.