DataGrail Reviews in April 2025: User Ratings, Pros & Cons

"Amazing customer support"

What do you like best about DataGrail? The support that we had from the team at DataGrail. Catherine & Patrick go above and beyond to make sure you're clear on the project, next steps, etc.

"DataGrail is a dedicated partner!"

What do you like best about DataGrail? At this stage of our launch, the best thing about DG is how dedicated the team is to helping us reach our goals. What do you dislike about DataGrail?

"Fully engaged DataGrail team from demo sessions to implementation"

What do you like best about DataGrail? The main reason we chose Datagrail is its ease of use and the automation of DSAR. While we are still in the process of implementation, the DataGrail platform seems to be user friendly and easy to nagivate. Throughout the implementation process, the Sr. Engagement Manager, Katie A., from Datagrail has been very helpful and resourceful in helping us find ways to integrate apps that fit within our environment. Our weekly meetings have also been very ...

"Current Data Grail Customer - Privacy Professional"

What do you like best about DataGrail? Support and Partnership to work on developing the plaform. What do you dislike about DataGrail?

"Took away my data mapping stress!"

What do you like best about DataGrail? I was incredibly anxious about ensuring our company was compliant with changing California privacy regulations -- and overwhelmed at the thought of creating, organizing, and updating a massive spreadsheet. But our partnership with DataGrail, and specifically the support from Thomas and Patrick through our data mapping exercise, has been incredible! They have been quick to answer questions, patient to walk through things slowly (and more than once), and ...

"Awesome tool"

What do you like best about DataGrail? Data mapping has been made simple and futuristics by Datagrail. It is easy to integrate and implemet. What do you dislike about DataGrail?

"DataGrail saves time"

What do you like best about DataGrail? Datagrail gives us a documented, repeatable workflow with which to process data subject requests so they are handled consistently and within time constraints. The user interface continues to be improved based on customer feedback.

"DataGrail saves time"

What do you like best about DataGrail? Datagrail gives us a documented, repeatable workflow with which to process data subject requests so they are handled consistently and within time constraints. The user interface continues to be improved based on customer feedback.

"Five Stars for the DataGrail Team & Product!!"

What do you like best about DataGrail? I would have to say the best thing about DataGrail is their incredible team! Our Engagement Manager, Catherine Miranda, was there every step of the way, and alongside her was Bryan Pressley, our Customer Success Manager. They were both able to answer any and all of our questions as they would come up. The DataGrail product is great and is definitely helping solve for our companies Privacy Program needs. The Live Data Map is going to be a wonderful tool ...

"Wonderful experience with an awesome engagement manager"

What do you like best about DataGrail? DataGrail's user interface is simple and intuitive. The onboarding project plan kept track of deliverables, milestones, and responsible parties so that we could easily assess our progress. And the DataGrail team has been professional, punctual, and an overall pleasure to work with.