Dameware Mini Remote Control Reviews in April 2025: User Ratings, Pros & Cons

Powerful remote desktop management

What do you like best? I like the speed and ease of using this software. It has saved us hundreds of hours by giving us a quick tool to troubleshoot end user issues without having to go onsite. What do you dislike? This software requires you to manually login to the remote machine if no one is logged in. Single Sign on capabilities are rather limited with this software solution. Recommendations to others considering the product One of the best remote app out there in the market.You ...

Great remote management tool user in our office

What do you like best? This tool offers great remote management tool for us and we use this to install applications at our locations offsite and assist with issues What do you dislike? At times to connect to other locations takes awhile to connect and sometimes the connections may time out. Recommendations to others considering the product I would recommend this application to other organizations who wish to install apps remotely to other locations. What business problems are you ...

Dameware

What do you like best? The ability to seamlessly remote onto user PC's with little to no connectivity problems. It is reflective of the user's workstation and has no limit of accessibility. All the shortcuts and functions are easy to use and manageable. What do you dislike? Sometimes, when you've initiated a remote session with a user and somehow get disconnected, it still assumes you're on the PC. Although, this is not a large problem, it causes a latency between getting connected. ...

Best remote support software, bar none!

What do you like best? The mirrror driver. With dameware i can remote into a pc, and unlike RDP it is just like I am sitting in front of it. Also i can turn off the remote users keyboard which prevents interruptions. What do you dislike? I don't really have any complaints. My one gripe is that it can be laggy over vpn. Recommendations to others considering the product Buy it, buy it now. Dameware is the best remote control tool on the market. Solarwinds provides top notch support ...

DameWare is a great tool for remote assistance

What do you like best? DameWare works great. You can save IPs to reconnect later. It works great, has a lot of options. One problem I have with windows RDC is if a user has 2 screens, It can be a little clunky. DameWare handles multiple displays like a champ. What do you dislike? I can't think of a bad feature of this software. What business problems are you solving with the product? What benefits have you realized? In helpdesk support, you really need to see a users computer. ...

DameWare Easy To Use and Very Useful

What do you like best? I like that Dameware is very easy to configure and use. Most of the options are able to be found without the need to click through multiple menus. A lot of the necessary features are located on the hot bar. The software supports smart cards. What do you dislike? I haven't found anything that I dislike about the software. Recommendations to others considering the product I have no recommendations as of this time. What business problems are you solving with the ...

Dameware (Solar Winds) - Mini Remote Control - It 'Simply' Works

What do you like best? This is a great tool for the small to medium business. For the act of obtaining a remote desktop connection of a PC on the network ... it's simple and works without frills. If the Dameware agent is not installed on the target machine... the technician console will push it out silently as long as you have the appropriate authority. We also use it as a quick way for users to find their PC number or IP by clicking on the icon in the system tray. What do you dislike? ...

Great Remote Support Tool

What do you like best? It's easy to use and allowed us to troubleshoot and resolve issues remotely. What do you dislike? The initial configuration when connecting to a client for the first time can take some time. What business problems are you solving with the product? What benefits have you realized? DameWare allowed us to troubleshoot and resolve issues faster by giving us the option to remote into clients computers instead of walking across campus or driving to remote locations.

Remote Support needs met!

What do you like best? Using DameWare to remotely support the technical needs of our locations makes the IT Support process easy and quick. The system offers dual-user remote access, so several members of the team can have access to one access point, which makes collaboration effective. Freezing the access of the user's computer we are trying to remote to ,through the Lock option, is also very helpful, as sometimes the actions of the user might interfere with our attempts to help them. ...

Excellent tool for manage remote computers

What do you like best? There are several things that I like from this tool: 1. You do not need to install any kind of software/client/agent on the remote computer that you want to start managing. You only need to have local administrator rights on the remote computer, which will allow Dameware to install a service for the remote administration. This service can be removed once the remote administration is finished. 2. It is user-friendly and it is very easy to understand how it ...