Cux.io Reviews in January 2025: User Ratings, Pros & Cons

Simple heatmaps that are easy to use and help to drive decisions

What do you like best? I like the fact that I can see what's going on on my site and how people are engaging with the web pages. It helps me to understand their actions and to make better decisions on improvements. What do you dislike? I don't feel that there any elements that I dislike at this time. What problems are you solving with the product? What benefits have you realized? Before using Cux.io, I was making changes to our website without fully understanding how users ...

Does lot of heavy loading

What do you like best? I am using Cux for my SaaS website. We were using 3 different set of tools for heatmaps, session recordings and event capture. With CUX, everything is now in one place. What do you dislike? Integration took some time and developer help, but once done, the results were good. Recommendations to others considering the product: Good tool to get started with What problems are you solving with the product? What benefits have you realized? - No more ...

Great Tool to understand your customers

What do you like best? It helps us to track and analyze most of the happened events on the customer journey. The real-time data +multi-tab recording made us choose them over other tools. Cux is really helpful as we manage to improve our UX as well as reduce the bounce rate on the website. Highly recommended if you want to have a big picture for user-project interactions What do you dislike? There are some features missing such as data export, however, it's not a big deal for now ...

Great insights into what users are doing on your website

What do you like best? I absolutely love the interface and the ability to see what users do on my website so I know what to improve. Oh! The option to see the heatmap for different resolutions is cool, too! What do you dislike? I can't name something specific that I dislike, maybe more tips in their blog would be helpful. Recommendations to others considering the product: Great client support, provides a lot of information and looks fun. What problems are you solving ...

A great combination of Heatmaps and User Activity

What do you like best? The great thing for us about Cux is that it allowed us to combine two former tools. Our heatmaps tool and our event tracking tool. Having this data together and easy to access has really allowed me to offer better user insights internally and shape our product road map What do you dislike? At first pricing wasn't clear and could have some more plug and play integrations with other data platforms. But for us it's not so bad as we just used their API What ...

Great product to analyze users' behavior

What do you like best? I like behavioral insights and heatmaps that are very accurate. What do you dislike? I don't like the fact that the pricing is not public. What problems are you solving with the product? What benefits have you realized? It helps us understand what visitors do on our website.

Best behavior segmentation & user behavior analytics tool -- Meant for PMs & Growth Teams

What do you like best? Cux is meant for PM and Growth Teams. I love the fact that they have behavior segmentation, user segmentation, event-based conversion rates and auto-capture events. What do you dislike? It's a relatively newer tool in the market but nothing other than that. Recommendations to others considering the product: I'd recommend to have a goal in your mind while using cux. Don't just use it for the website. What problems are you solving with the product? ...

The BEST, SIMPLEST, and Most AFFORDABLE heatmap & data analytics tool

What do you like best? Cux.io helps us understand what gets our visitors' attention, how they move around, what they click on the website and more useful analytics. What do you dislike? Well, I found nothing to dislike at the moment. What problems are you solving with the product? What benefits have you realized? Cux.io helps us on getting actionable insights for increasing conversions based on where users click, how far they scroll and where are they located.

Must-have analytical tool for all marketers and web designers

What do you like best? I love the pixel perfect heatmaps. They show me not only graphics that were clicked by the client but the exact point where it was clicked. And what more - they are optimized for all possible devices with a built-in internet browser as well as all screen resolutions. I’m also fascinated with their new feature – Experience Metrics which helps me uncover the spots where clients get frustrated. It’s amazing that I can analyze users’ feelings – something that is ...

Real Time and Useful Information

What do you like best? The best part was its real-time updates and insights for marketers. We often struggled to understand the user behaviour in-depth and this tool has allowed us to uncover in that in a click. What do you dislike? Nothing that I have in mind but yes integration can be improved a little to support non-techies like us. Recommendations to others considering the product: Try it for sure, it helps to uncover some great insights. What problems are you ...